Customer Services Specialist📣 Job Ad

Introduction: Fayyaz Car Rental Company is pleased to announce its need for employees in the Customer Service Department. We are looking for outstanding individuals to work full-time in a dynamic and friendly environment.

Responsibilities:

• Providing support and assistance to customers.
• Responding to customer inquiries efficiently.
• Organizing the receipt and delivery of cars.
• Working to improve the customer experience.

Requirements:

• Saudi nationality.
• Experience in the same field is preferred.
• Excellent communication skills.
• The ability to work as part of a team.

Location: Jubail - Khobar - Riyadh
Salary: Starts from 4500 riyals + commissions.

Join the amazing Extra team
Would you like to be part of our ongoing success? At Extra, we are looking for customer service specialists to join our creative and supportive team.

Responsibilities:

• Provide exceptional customer service and respond to customer inquiries.
• Effectively resolve issues and handle complaints.
• Continuously work on improving the customer experience.

Requirements:

• Strong communication skills.
• Ability to work as part of a team.
• High level of professionalism.

About Saken Company
Saken is a leading residential compounds management and operations company based in Jubail, Saudi Arabia, overseeing a portfolio of premium communities designed to offer comfort, leisure, and quality living. Our mission is to elevate the residential experience by integrating exceptional hospitality, vibrant dining, and recreational experiences within every compound we manage.

Position: F&B & Recreation Director
Location: Jubail, Saudi Arabia
Type: Full-Time

About the Role
We are seeking an experienced and visionary F&B & Recreation Director to lead and elevate our hospitality operations across three residential compounds, each featuring multiple restaurants, cafés, banquet halls, and recreational facilities. The ideal candidate will oversee both the culinary and leisure divisions, ensuring excellence in guest satisfaction, operational efficiency, and business growth.

Key Responsibilities

• Oversee and manage all F&B outlets and recreation facilities across Saken’s compounds, including restaurants, cafés, banquets, pools, gyms, and a bowling alley.
• Lead a multicultural team of chefs and recreation professionals specializing in International, Korean, Italian, and Mediterranean cuisines.
• Develop and implement business development strategies to increase guest engagement, footfall, and revenue.
• Supervise banquet and event operations, ensuring high-quality service delivery.
• Maintain consistency in operational standards, quality control, and cost efficiency.
• Collaborate with culinary, recreation, and marketing teams to design creative dining and entertainment concepts.
• Drive customer satisfaction through innovative promotions, community events, and wellness initiatives.
• Oversee recreation staffing, safety protocols, and team training.
• Manage vendor relationships, procurement, and inventory optimization.

Qualifications

• Bachelor’s degree in Hospitality Management, Recreation Management, or a related field (preferred).
• 4-8 years of proven leadership experience in F&B and recreation management within hospitality, resort, or residential compound settings.
• Strong business acumen and experience driving revenue growth across multiple outlets.
• Excellent leadership, communication, and strategic planning capabilities.

Why Join Saken?
At Saken, you’ll be part of a passionate team redefining hospitality and residential living in Saudi Arabia. We value innovation, operational excellence, and leaders who inspire their teams to deliver world-class experiences every day.