Sales Specialist📣 Job Ad

Join Ibix Global Tech as a Sales Executive!
We are actively seeking skilled individuals proficient in outbound technical support and capable of generating leads internationally. If you excel in communication and possess a knack for lead generation, this role is for you!

Responsibilities:

• Call customers to generate leads.
• Conduct outbound calls to provide technical support and assistance.
• Identify and resolve technical issues proactively.
• Communicate effectively with customers to understand their needs and address concerns.
• Educate customers on product features, functionalities, and troubleshooting methods.
• Document customer interactions and update records accurately in the database.
• Follow up with customers to ensure issue resolution and customer satisfaction.
• Meet or exceed call quotas and performance targets.
• Collaborate with team members and supervisors to improve processes and customer experience.

Requirements:

• Strong technical knowledge and troubleshooting skills.
• Bachelors in a relevant field.
• Excellent communication and interpersonal abilities.
• Proven experience in outbound calling or telemarketing.
• Ability to work independently and in a team environment.
• Resilience and persistence in handling challenging situations.
• Proficiency in CRM software and call center tools.
• Time management and organizational skills.
• Additional technical certifications are a plus.
• Prior experience in outbound technical support or call center roles is preferred.