Call Center Agent

in Latifah

about 1 hour ago

This job is no longer receiving new applictions

This job has been closed

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Call Center Agent

anonymous

‎Call Center Agent / موظف مركز اتصال الشكاوى
‎Number of Positions: 15

‎Job Description:
‎•Contacting customers to inform them of the results of the investigation into their complaints.
‎•Ensuring the quality of communication and maintaining customer satisfaction levels as specified by the client.
‎•Adhering to all call procedures and quality standards.

‎Required Skills & Qualifications:
‎•Education: Bachelor's degree.
‎•Experience: Minimum of 3 years in the same field.
‎•Technical Skills: Proficiency in using computers and relevant systems.
‎•Soft Skills: Strong communication skills, problem-solving, empathy, and the ability to perform clerical duties.
‎•Languages: Proficiency in English
hr5 @ arab-house. com

email:h@***************

2-5 years

Al Olaya, Riyadh

Call Center Agent

Al-Riyada Company for Maintenance and Cleaning

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Customer service representative (call center) is required to work in receiving calls and responding to customer inquiries with high professionalism and skill. The job requires the ability to deal with various types of customers, effectively solve problems, and possess excellent communication skills in Arabic. The ideal candidate must have the ability to work under pressure, commit to quality standards, and contribute to achieving customer satisfaction and enhancing the company's reputation.

0-1 years

Ghirnatah, Riyadh

about 1 hour ago

Call Center Agent

Riyadh Luxury

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Call Center Agent – (Phone Support Only)

(Excellent Arabic and English)

We are looking for female call center agents to handle all customer calls via phone only. Responsibilities include receiving bookings, entering them into the system, and guiding guests through check-in and check-out procedures — without any direct contact with guests.

Main Responsibilities

* Answer all incoming calls and assist customers professionally.

* Handle bookings: create, update, and cancel bookings in the reservation system.

* Provide guests with details about room types, prices, availability, and hotel policies.

* Guide guests through the self-check-in process and send instructions when necessary.

* Follow up with guests at checkout time to ensure a smooth departure process.

* Coordinate remotely with operations teams to update room status or special requests.

* Solve simple issues over the phone or escalate to the supervisor when necessary.

* Maintain accurate records of calls, bookings, and customer data.

Experience in call centers or customer service is a plus.

* Good communication skills in both Arabic and English.

* Knowledge of computer basics and ability to use reservation systems.

* Polite phone manner and professional demeanor.

* Ability to handle multiple calls and work under pressure.

* Full-time position (work will be coordinated remotely and in-person)

* Phone support only — no direct interaction with guests.

* Shifts may include evenings or weekends.

* Incentives for achieving targets.

0-1 years

Al Narjis, Riyadh

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