Job Title: Technical Business Follow-up Officer (Liaison with the Technical Provider) Reports to: Management / Operations Manager Job Type: Full-time

Overall Objective of the Job Follow up on the technical works of the contracted company and supervise its outputs to ensure compliance with the company's requirements, timelines, and agreed-upon standards, and act as a liaison between the company's management and the technical provider.

Main Duties and Responsibilities

• Follow up on the workflow at the technical company daily and ensure adherence to the timeline and delivery phases.
• Review outputs and deliveries before approval and ensure compliance with the agreed-upon requirements and specifications.
• Document the company's requirements and translate them into clear tasks for the provider and follow up on their implementation.
• Prepare periodic reports (weekly/monthly) on the percentage of completion, outstanding issues, and risks, and submit them to management.
• Follow up on contract items and Service Level Agreement (SLA) and ensure the provider's compliance with them.
• Manage coordination meetings with the technical company and document their minutes and decisions.
• Receive reports and observations from company employees and follow up on their processing with the provider until closure.
• Follow up on technical support and maintenance and ensure problem resolution within the specified timeframe.
• Review invoices and dues against what has actually been delivered before approving them for payment.
• Organize and securely archive documents, contracts, login credentials, and permissions.

Educational Qualifications

• Oversee daily hospitality operations to ensure a premium experience for tenants, clients, and visitors.
• Manage reception teams and the Customer Service and VIP Relations Department.
• Develop and implement hospitality standards, procedures, and service policies.
• Professionally handle inquiries, complaints, and requests from clients and tenants.
• Coordinate events, meetings, VIP visits, and project opening ceremonies.
• Monitor cleanliness standards and the quality of facilities.
• Collaborate with maintenance, security, leasing, and property management to ensure excellence.
• Supervise hospitality vendors to ensure high-quality performance.
• Prepare operational reports and analyze customer feedback to improve services.
• Manage hospitality budgets and control inventory.
• Train employees to maintain high service quality and ensure compliance with health and safety procedures.

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• 7–10 years of experience in hospitality or serviced residential operations.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Professional appearance and strong customer-service mindset.
• Ability to handle VIP clients efficiently.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.

• Develop and implement operational strategies to enhance service delivery.
• Manage resources effectively and oversee quality assurance.
• Ensure financial performance aligns with company goals.
• Be a key player in client relations and team leadership.
• Navigating the complexities of the Saudi market and regulatory landscape.

• Bachelor’s Degree in Engineering (Civil, Mechanical, Electrical, or Architectural).
• Consultant Engineer registration with the Saudi Council of Engineers (SCE).
• Minimum of 15 years of progressive experience in the engineering and consultancy sector.
• At least 5 years in a senior operational or managerial role.
• Proven track record of managing delivery of large-scale infrastructure or industrial projects.
• Fluency in Arabic (writing, reading, and speaking).
• Deep understanding of ISO standards and Quality Management Systems.
• Extensive knowledge of FIDIC Contracts and local Saudi procurement laws.
• Project Management Professional (PMP) certification from PMI.

About the Role

Parsons Corporation is seeking a Project Director – Airport Systems Integration to join our team in Riyadh, Saudi Arabia. This role offers an opportunity to contribute to a major international airport development program, working within a culture that values people, agility, and growth.

Role Overview

The Project Director will be the primary point of accountability for the delivery of the Master Systems Integrator (MSI) scope, encompassing both Terminal and Airfield systems packages. This executive leadership position is responsible for all program governance activities related to systems integration, testing and commissioning, operational readiness, and phased system activation.

Key Responsibilities

• Direct the overall delivery of the MSI scope across Terminal and Airfield systems packages for a major international airport development program.
• Provide executive leadership for all program governance activities related to systems integration, testing & commissioning, operational readiness, and phased system activation.
• Serve as the primary point of contact for client stakeholders, airport operators, aviation authorities, EPC contractors, IVVQ consultants, and regulatory agencies.
• Lead program-wide integration assurance activities to ensure all systems interfaces are coordinated, validated, tested, and operationally compliant.
• Establish and oversee Systems Assurance processes including requirements traceability, verification and validation, compliance demonstration, integration evidence management, and acceptance readiness reporting.
• Oversee the implementation and integration of airport operational systems including AODB, A-SMGCS, ALCMS, AOCC, RMS, FIDS, ATMS, CNS Systems, ICT infrastructure, security systems, baggage handling systems, middleware platforms, and associated operational technologies.
• Ensure all systems delivery activities comply with applicable aviation regulations, airport operational standards, cybersecurity requirements, and program governance procedures.
• Establish program-wide interface governance processes including interface identification, ownership assignment, issue resolution, escalation management, and interface closure verification.
• Direct program-level testing and commissioning strategies including factory acceptance testing, site acceptance testing, integrated systems testing, operational validation, and phased go-live activities.
• Direct integrated testing and validation activities including Systems Integration Testing (SIT), System-Centric Integration Testing (SCIT), operational validation, stakeholder demonstrations, and readiness assessment across interfacing systems.
• Maintain oversight of integration-related risks, dependencies, assumptions, constraints, and interface issues that may impact program delivery, testing activities, and operational readiness.
• Ensure all operational readiness obligations are achieved in alignment with airport activation strategies and stakeholder acceptance requirements.
• Provide executive oversight of change management processes related to systems scope, interfaces, operational impacts, schedule changes, and technical compliance.
• Establish and lead integration governance forums, technical working groups, readiness reviews, interface review boards, and executive reporting mechanisms to support program-wide decision making.
• Lead multidisciplinary teams including systems managers, integration leads, testing & commissioning teams, ORAT specialists, and quality personnel.
• Represent Parsons in executive-level meetings, technical reviews, program governance forums, and client leadership engagements.

Qualifications and Experience

• Bachelor’s Degree in Engineering, Systems Engineering, Aviation Engineering, Computer Engineering, Information Technology, Telecommunications Engineering, or a related discipline from a recognized university.
• Minimum of 20 years of professional experience in large-scale infrastructure, aviation, airport systems, or complex technology integration programs.
• Minimum of 10 years of experience in major international airport programs involving systems integration, operational technologies, or airport-wide systems delivery.
• Demonstrated experience delivering airport systems programs through testing, commissioning, operational readiness, and activation phases.
• Strong experience managing multidisciplinary delivery teams within large-scale PMC, EPC, MSI, or integrated delivery environments.

Required Skills and Competencies

• Airport Systems Integration
• Systems Integration
• Testing & Commissioning
• Operational Readiness
• Systems Assurance
• Requirements Traceability
• Verification and Validation
• Compliance Demonstration
• Integration Evidence Management
• Acceptance Readiness Reporting
• Airport Operational Systems (AODB, A-SMGCS, ALCMS, AOCC, RMS, FIDS, ATMS, CNS Systems)
• ICT infrastructure
• Security systems
• Baggage handling systems
• Middleware platforms
• Operational technologies
• Aviation regulations
• Airport operational standards
• Cybersecurity requirements
• Programme governance procedures
• Interface management
• Testing and commissioning strategies
• Factory acceptance testing
• Site acceptance testing
• Integrated systems testing
• Operational validation
• Phased go-live activities
• Systems Integration Testing (SIT)
• System-Centric Integration Testing (SCIT)
• Stakeholder demonstrations
• Risk management
• Dependency management
• Assumption management
• Constraint management
• Change management
• Leadership
• Programme governance
• Communication
• Presentation
• Negotiation
• Executive reporting
• Stakeholder management

Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. Professional certifications such as PMP, PgMP, INCOSE Systems Engineering, ITIL, or equivalent are desirable. Experience with GCC airport programs is also highly desirable.

We are looking for a creative, organized, and socially aware team member to help grow AVVU Catering and support client experience, event coordination, and catering sales operations.

Responsibilities

• Handle catering inquiries through WhatsApp, phone calls, and social media
• Coordinate catering bookings, setups, and event details
• Assist clients in selecting suitable catering experiences and packages
• Follow up with leads and customer inquiries
• Coordinate event setups, styling, branding requests, and service arrangements
• Support the development of new catering concepts, themed stations, and seasonal ideas
• Work closely with operations and suppliers to ensure smooth execution
• Attend and supervise setups/events when needed

Requirements

• Strong communication and organizational skills
• Friendly, proactive, and detail-oriented personality
• Interest in hospitality, catering, events, or lifestyle brands
• Good aesthetic sense and attention to presentation/details
• Comfortable using Instagram, WhatsApp, Canva, Google Drive, and basic office tools
• Ability to multitask and work in fast-paced environment.

Preferred

• Experience in catering, hospitality, events, social media, or customer service
• Basic understanding of branding and customer experience

What We’re Looking For

We are looking for someone who enjoys building experiences, organizing details, communicating with clients, and helping grow a modern catering brand, not someone looking for a routine desk job only.

About the Role

WSP Middle East is seeking a highly experienced Technical Project Manager specializing in Spatial Planning and Master Planning to lead significant and complex projects in the region. This role plays a pivotal part in ensuring the successful delivery of these initiatives from inception to completion, aligning with client objectives and WSP's commitment to excellence. You will be instrumental in shaping the future of urban environments through strategic planning and meticulous execution.

Role Responsibilities

As a leader within our organization, you will undertake the management of all aspects of project execution, from initial planning and budgeting through to successful delivery and handover to the client. This position offers an opportunity to make a tangible impact on communities and contribute to a better future for all.

• Lead comprehensive planning, execution, and delivery of multiple large-scale spatial and master planning projects, ensuring strict adherence to client objectives and overall business goals.
• Oversee and manage multi-disciplinary technical and design teams, including subcontractors, fostering clear communication and effective collaboration across all project functions.
• Develop and maintain strong relationships with clients, stakeholders, and project partners to ensure high levels of satisfaction and contribute to overall project success.
• Serve as the primary point of contact and escalation for clients, addressing their needs and concerns throughout the project lifecycle.
• Ensure all project operations and deliverables comply with Health, Safety, Environment, and Quality (HSEQ) standards and all relevant technical compliance requirements.
• Continuously monitor and report on project progress, ensuring strict adherence to timelines, budgets, and defined quality standards.
• Provide technical contributions, review, and approve all project deliverables, ensuring they meet client expectations and WSP's stringent quality requirements.
• Proactively identify and mitigate project risks, manage emerging issues, and implement effective corrective actions to maintain project momentum.
• Provide regular and transparent project updates to senior management, stakeholders, and clients, effectively managing expectations.
• Mentor and develop project management team members, fostering a culture of excellence, continuous improvement, and professional growth.

Qualifications and Requirements

• Proficiency in Arabic, both spoken and written, is essential.
• A strong understanding of transportation, infrastructure, environmental, and economic sectors is required, given the multi-disciplinary nature of spatial planning projects.
• Proven experience in conducting quality assurance processes and performing key project reviews to ensure deliverables meet client expectations and WSP quality requirements.
• Demonstrated understanding and application of data-driven analysis processes, tools, and software.
• Skill in preparing technical and commercial proposals.

Key Skills

• Spatial Planning
• Master Planning
• Project Management
• Client Relationship Management
• Risk Management
• Quality Assurance
• Data Analysis
• Proposal Writing
• Team Leadership
• Communication
• Technical Compliance
• Health, Safety, Environment, and Quality (HSEQ) Standards

Additional Job Information

This position is for a Technical Project Manager specializing in Spatial Planning and Master Planning at WSP in the Middle East. The role requires over 10 years of experience and is full-time. The work location is Riyadh, Saudi Arabia.

• Tasks and Responsibilities:
• Manage and operate the exhibition fully and achieve sales targets
• Lead and develop the sales team and motivate them to achieve the desired performance
• Provide an excellent customer experience according to Score standards
• Monitor inventory and operational processes within the exhibition
• Prepare daily and weekly reports related to sales and performance
• Benefits:
• Professional and supportive work environment
• Outstanding career development and promotion opportunities within the company
• Sales commissions
• Paid annual vacations

• We are looking for someone:
• With experience in managing exhibitions or the retail sector
• High leadership and communication skills
• Passionate about sales and achieving goals
• Able to work under pressure and manage a team

• Coordinate between contractors, consultants, and the client’s representatives.
• Attend site meetings and coordination meetings among different engineering disciplines.
• Identify and resolve technical coordination issues between various disciplines.
• Prepare coordination and progress reports, monitoring follow-up on closing remarks and action items.
• Monitor and follow up on Variation Orders (VOs).
• Ensure proper coordination across all stages of project implementation, from initiation to completion.
• Support both office-based and site-based activities as needed.

• Strong skills in office work, site work, and coordination tasks.
• Ability to prepare clear and accurate technical and administrative reports.
• Effective communication with stakeholders at all levels.
• Excellent time management and meeting planning abilities.
• Strong teamwork capability and ability to work under pressure.
• Problem-solving and decision-making skills are essential.

• A general understanding of all phases of project execution.
• Familiarity with multidisciplinary coordination in construction or engineering projects.
• Ability to track issues, follow up actions, and ensure closure.

• Arabic: Native or fluent.
• English: Good proficiency (spoken and written).

• Strong coordination and interpersonal skills.
• High attention to detail and organisational ability.
• Professional attitude and commitment to deadlines.
• Ability to work effectively within a team and independently when required.