Join our dynamic EMEA Project Operations team as a Project & Billing Coordinator!This fast-paced, hands-on role provides essential operational and administrative support to Project Managers and business delivery teams. You will undertake all aspects of business administration and invoicing throughout the lifecycle of client consultancy projects, from initial set-up right through to client invoicing.
Key Responsibilities:- Triage requests in team mailbox and action responses.
- Create projects within Microsoft Dynamics 365.
- Check and qualify project data and documentation, resolving any inaccuracies or missing information.
- Coordinate and complete regular project lifecycle and administration tasks.
- Manage client invoicing throughout the month and upload invoices to client invoicing portals.
- Investigate and resolve invoice queries, and raise credit notes as necessary.
- Maintain stakeholder relationships for efficient exchange of project data information.
- Manage WIP reports to prepare and support stakeholder discussions.
- Attend stakeholder meetings regarding project status and delivery timelines.
- Engage in client on-boarding and liaise with client’s administrative teams.
- Collaborate with Finance and Business Operations for resolution of project-related queries.
- Assist in project reporting.
Requirements:- Relevant experience in a similar project coordination role.
- Self-starter with a proactive approach to workload.
- Ability to work independently with a passion to learn.
- Strong organizational and administrative skills.
- Confident communicator with diverse stakeholders, both verbally and in writing.
- Client-focused with efficient query resolution abilities.
- Able to handle multiple priorities with a structured approach.
- High degree of professionalism and resilience.
- Proficient in Microsoft Suite, especially MS Dynamics 365 or similar ERP systems.
- Excellent accuracy and attention to detail.