

Retail Operations Manager📣 Job Ad
in Peergrowth
3 days ago

Contract Type | Full-time | |
Workplace type | On-site | |
Location | Riyadh |
Join Our Team as a Retail Operations Manager!
We are seeking a highly experienced Retail Operations Manager to oversee and enhance our retail operations across Saudi Arabia. The ideal candidate will have a strong background in luxury retail or jewellery, and a proven ability to drive sales, optimize store performance, and ensure a premium customer experience.
Key Responsibilities:
Requirements:
Preferred Qualifications:
We are seeking a highly experienced Retail Operations Manager to oversee and enhance our retail operations across Saudi Arabia. The ideal candidate will have a strong background in luxury retail or jewellery, and a proven ability to drive sales, optimize store performance, and ensure a premium customer experience.
Key Responsibilities:
- Oversee the day-to-day operations of multiple luxury retail stores across Saudi Arabia, ensuring high standards of service, product presentation, and operational efficiency.
- Develop and execute retail strategies to drive sales performance, customer engagement, and market expansion.
- Manage and mentor store managers and retail teams, fostering a culture of excellence, teamwork, and continuous improvement.
- Ensure compliance with Saudi market regulations, brand guidelines, and company policies.
- Optimize inventory management, merchandising, and store layouts to enhance the customer experience and maximize revenue.
- Monitor KPIs, sales performance, and customer trends, implementing corrective actions where necessary.
- Develop and maintain strong relationships with key stakeholders, including mall management, suppliers, and VIP clients.
- Collaborate with marketing teams to execute promotional campaigns, seasonal launches, and brand activations.
- Lead expansion initiatives, including new store openings and market penetration strategies.
Requirements:
- 10+ years of experience in Saudi Arabia in a retail operations role, preferably in jewellery, luxury fashion, or high-end retail.
- Strong understanding of Saudi retail market dynamics, customer preferences, and business regulations.
- Proven leadership skills with experience in managing multi-store operations and large retail teams.
- Expertise in sales performance management, inventory control, and merchandising strategies.
- Excellent communication skills in English and Arabic (preferred).
- Strong analytical and problem-solving abilities, with a focus on data-driven decision-making.
- Ability to work in a fast-paced, customer-centric luxury retail environment.
Preferred Qualifications:
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Experience with high-end jewellery brands or international luxury retail chains.
- Strong network within the luxury retail and jewellery industry in Saudi Arabia.
Requirements
- No experience required
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