Full-time Customer services specialist Jobs in Saudi Arabia

Job Summary:
The Customer Service Specialist is responsible for delivering exceptional customer support by responding to inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction. This role requires strong communication skills, attention to detail, and the ability to collaborate with other departments to enhance the overall customer experience.

Key Responsibilities:

• Handle customer inquiries and requests through phone, email, or digital platforms in a professional and timely manner.
• Provide accurate information regarding company products, services, and policies.
• Resolve customer complaints and problems effectively while maintaining a positive attitude.
• Document and update all customer interactions in the CRM system.
• Coordinate with internal departments to ensure prompt and accurate service delivery.
• Follow up with customers to confirm satisfaction and close service requests.
• Prepare periodic reports on customer feedback and recurring issues.
• Support continuous improvement initiatives aimed at enhancing customer service quality.
• Ensure compliance with company standards and service protocols.

Qualifications and Requirements:

• Bachelor’s degree or diploma in Business Administration, Marketing, Communication, or a related field.
• Minimum of 1–2 years of experience in customer service or client relations.
• Excellent communication skills in both Arabic and English (verbal and written).
• Proficiency in Microsoft Office and customer relationship management (CRM) systems.
• Strong problem-solving and organizational skills.
• Ability to handle pressure and maintain professionalism at all times.
• Customer-focused mindset with high attention to detail.

Unique job opportunity at Raya Financing Company
Raya Financing Company announces the availability of new job opportunities for the position of (Customer Service Representative) in Riyadh. You will be responsible for providing a distinctive customer service experience and supporting customers during their interactions with the branch.

Main Responsibilities:

• Welcoming customers and assisting with all financing inquiries.
• Providing guidance and recommendations to customers based on their needs.
• Accurately processing financing applications and related documents.
• Coordinating with operations teams to ensure timely delivery of vehicles.
• Professionally and swiftly resolving customer issues.
• Maintaining accurate and up-to-date records.
• Collaborating with internal teams to enhance customer satisfaction.
• Staying updated on the latest products and providing accurate information to customers.

Required Qualifications and Experience:

• High school diploma or higher.
• Proven experience in a customer service role, preferably in the automotive or financing sector.
• At least one year of customer service experience.
• Excellent verbal and written communication skills.
• Ability to solve problems and make decisions quickly.
• Basic computer skills.

Application Method:
Applications are now open from 2025/11/13 and will close on 2025/11/30. Interested candidates should send their CV to the email address, mentioning the job title and city in the subject line.

Job Vacancy: Customer Service Representative ☎️✨

We are looking for an active and distinguished female customer service representative to join the Al-Saif team.

Tasks and Responsibilities:

• Manage store accounts on the Salla platform and follow up on orders.
• Respond to customer inquiries through various communication channels (phone, email, social media).
• Coordinate with shipping and delivery companies to ensure speed and accuracy of delivery.
• Handle customer complaints and work to improve their experience.
• Assist in monitoring social media content and responses to enhance customer satisfaction.
• Internal coordination with relevant departments to ensure smooth workflow.

Required Skills:

• Excellent communication skills and outstanding customer service.
• Proficiency in using computers and the ability to work with e-commerce systems (experience with the Salla platform is preferred).
• The ability to manage and organize multiple tasks.
• Politeness and patience in dealing with customers.
• Previous experience in customer service is considered an advantage.

📩 To apply, please send your CV to: H@*****************
⏳ Don't miss the opportunity and be part of the Al-Saif team ✨

Join Our Team as a Customer Service Officer!

We are excited to announce an opportunity for a highly motivated Customer Service Officer to join our NEOM branch at Lumi. If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, this role is perfect for you.

Responsibilities:

• Manage customer service operations at the branch, which includes coordinating vehicle arrangements.
• Oversee the preparation and inspection of returned vehicles to ensure compliance with company standards.
• Respond promptly to customer inquiries and resolve any issues that arise in accordance with corporate guidelines.
• Support the Branch Manager in scheduling vehicle deliveries based on business needs.
• Collaborate with operations staff to ensure a seamless service experience for all customers.
• Maintain accurate records and provide essential reports as required.

Requirements:

• A Diploma or Bachelor’s degree in Business Administration, Public Relations, or a related field.
• 1-2 years of relevant experience in customer service, preferably within the car rental industry.
• Excellent interpersonal and communication skills, both verbal and written.
• Strong organizational skills with a keen attention to detail.
• Fluency in both Arabic and English is essential.
• Familiarity with CarPro or similar systems is an advantage.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Why Join Us?

• A chance to work with leading government, semi-government, and corporate clients.
• Opportunities for career growth and professional development in a dynamic industry.
• Work in a collaborative environment backed by experienced professionals.
• Engage in meaningful work that has a real impact on shaping the future of mobility solutions.

If you are a motivated professional excited about delivering excellent customer service, apply now and be an essential part of our growing team!

About the Role:
The Service Customer Specialist is a pivotal mid-career role dedicated to enhancing customer satisfaction and loyalty by delivering exemplary service to clients engaging with the organization. This position focuses on cultivating a welcoming and professional environment, ensuring that customers receive comprehensive support, informed guidance, and reliable insights regarding services offered.

Key Responsibilities:

• Greet customers with warmth and professionalism upon entry, establishing a positive first impression.
• Actively listen to customer inquiries while delivering prompt, accurate, and relevant information concerning the organization’s services.
• Direct customers towards the organization's services that meet their requests and needs.
• Address and resolve customer issues quickly and efficiently to ensure high customer satisfaction standards.
• Prepare and generate concise reports in Excel to track customer inquiries and performance metrics.
• Develop and present visually impactful PowerPoint presentations for internal teams and customers.
• Collaborate effectively with team members to refine customer service protocols.
• Maintain an organized workspace that reflects the organization’s dedication to customer service excellence.
• Utilize CRM tools to document customer interactions and evaluate engagement effectiveness.
• Gather and analyze insights from customer experiences to identify trends for service improvement.

Requirements:

• Minimum 5-7 years of experience in customer service or client-facing roles.
• Proficient in Microsoft Excel and PowerPoint.
• Excellent verbal and written communication skills.
• Proven track record in managing customer relationships.
• Strong organizational skills and ability to prioritize tasks in a fast-paced environment.
• High adaptability and resourcefulness in unforeseen challenges.
• Cultural sensitivity and adaptability in communication.

About the Company:
Emdad By Elm, established in 2014, specializes in business solutions, aiming to enhance growth and productivity for individuals and organizations through high-quality services.

Join our team as a Customer Service Specialist!
We at a sports company spread the spirit of activity and vitality in our community. We are looking for passionate individuals about customer service to join our team in Al-Qassim, where they must have the ability to communicate effectively with customers and provide excellent support.

• Responsibilities:
• Providing support to customers and answering their inquiries.
• Effectively communicating with customers to ensure their satisfaction with the services provided.
• Handling customer requests and resolving issues quickly and effectively.

• Requirements:
• Good appearance.
• Previous experience in customer service is preferred.
• The ability to start work immediately.

If you are looking for an opportunity to join a dynamic and encouraging work environment, please apply for the job via email.

Join the team at Al Barakah General Medical Complex!
We are looking for a skilled reception supervisor to be part of our distinguished team.

• Job Title: Reception Supervisor
• Contract Type: Full-time
• Work Location: Unaizah
• Working Hours: Shifts (Morning / Evening)

If you find that you are proficient in reception skills and have the desire to join a committed team that offers the best services, we welcome you to submit your application.