Operation Support Engineer ESP Downhole Equipment

About the Role

Alkhorayef Petroleum Company is seeking an Operation Support Engineer ESP Downhole Equipment to join their team in Dammam, Eastern Province. This full-time role involves providing technical support to global teams and translating operational insights into practical solutions. The position requires 5-10 years of experience and focuses on enhancing reliability through knowledge sharing and continuous improvement initiatives.

Role Overview

The Operation Support Engineer will primarily support ESP application engineering and field operations. Key responsibilities include troubleshooting downhole and surface equipment, collaborating with colleagues across various regions, and contributing to root-cause investigations. The role is central to strengthening operational reliability by maintaining technical documentation, supporting training programs, and sharing expertise.

Key Responsibilities

• Provide structured technical support for ESP applications, field service, commissioning, operations, and troubleshooting.
• Coordinate escalations and manage technical issues through to resolution.
• Document field experience in practical resources such as troubleshooting guides, technical notes, FAQs, and lessons learned.
• Develop and maintain service manuals, application materials, Standard Operating Procedures (SOPs), technical bulletins, and other controlled documentation.
• Support training and competency development through the creation of learning materials, delivery of training, and knowledge-sharing activities.
• Contribute to DIFA (Dismantle, Inspect, Failure Analysis) and root-cause analysis, reliability improvement efforts, and the review of operational trends.
• Promote consistent technical standards, quality, and the integration of HSE (Health, Safety, and Environment) requirements across all documentation and training.

Experience Required

Candidates should possess 5-10 years of relevant experience in an engineering role, preferably with a focus on operation support for ESP downhole and surface equipment.

Work Environment and Location

This position is based at the APC Saudi Arabia headquarters in Dammam and involves supporting teams globally. The role includes regional training and occasional travel as required.

Application Information

This is a full-time position. Salary details will be discussed during the interview process.