Host Saudi Nationals (Pre Opening) DoubleTree by Hilton Olaya North

📣 إعلان

منذ ساعة واحدة تقريباً

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الرياض

وصف الوظيفة

About the Role

Hilton is seeking a Host (Saudi Nationals) for the pre-opening phase of the DoubleTree by Hilton Olaya North in Riyadh, Saudi Arabia. This full-time position is suitable for candidates with 0-1 years of experience, focusing on delivering exceptional guest experiences and upholding hospitality standards.

Role Overview

The Host plays a key role in ensuring a positive and memorable stay for every guest. This involves managing pre-arrival details, coordinating group arrivals, and providing direct guest support. The position requires maintaining knowledge of hotel services and responding to guest inquiries and concerns promptly.

Key Responsibilities

Manage pre-arrival details, including confirming reservations, assigning accommodations, and fulfilling special requests.
Organize and oversee tour and pre-assigned group arrivals to ensure a seamless check-in experience.
Welcome guests, respond to inquiries, and resolve concerns to maintain service standards.
Maintain knowledge of all hotel services, VIP requests, and special events.
Provide phone support by answering and routing incoming calls, maintaining call logs, and following up to ensure guest satisfaction.

Required Experience

0-1 years of experience in a relevant field.

About Hilton

Hilton is a global hospitality leader recognized for its workplace culture. The company focuses on delivering guest experiences and fostering a supportive environment for its Team Members. Hilton operates a portfolio of brands and is committed to setting standards for the future of travel.