Learning and development Manager

About the Role

Hilton is seeking a Learning and Development Manager to join its team in Riyadh, Riyadh. This full-time position involves managing training initiatives and delivering development programs for hotel team members, contributing to the overall guest experience. The role requires 5-10 years of experience.

Key Responsibilities

The Learning and Development Manager will be responsible for designing, implementing, and overseeing training programs that align with corporate objectives and industry standards. Daily activities include:

• Developing training programs: Design, plan, and deliver hotel training programs covering topics such as harassment-free workplace, diversity, new team member orientation, leadership, and service.
• Monitoring and reviewing performance: Conduct meetings with department managers, trainers, and team members to assess performance trends, develop action plans, and acknowledge achievements.
• Delivering continuous improvement: Evaluate existing training initiatives, identify opportunities for enhancement, and recommend solutions to address specific departmental needs.
• Managing training records: Track, maintain, and audit individual team member training records using designated systems and tools.
• Overseeing departmental training programs: Manage and monitor department-specific training programs including alcohol awareness, food safety, job skills checklists, and educational assistance.
• Inspiring and developing the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.

Required Experience

Candidates for this position should possess 5-10 years of experience in a relevant learning and development role, preferably within the hospitality sector.

Work Environment

This is a full-time position based in Riyadh, Riyadh. The role involves working within a hotel team environment, focusing on enhancing team member capabilities and guest satisfaction.

Company Overview

Hilton is dedicated to providing exceptional hospitality. Joining the Hotels team means contributing to memorable experiences for guests through effective training and development initiatives.

Application Process

Salary information for this position will be disclosed during the application process.