Restaurant and Lounge Manager

About the Role

Accor is seeking a Restaurant and Lounge Manager to join the pre-opening Food & Beverage team at Basiqat by Mantis, an upcoming luxury eco-resort in Riyadh, Saudi Arabia. This full-time role is instrumental in establishing restaurant and lounge operations and coordinating outlet readiness for the resort, which operates under Mantis (part of the Accor Group).

Role Context and Objectives

As a key member of the pre-opening team, the Restaurant and Lounge Manager will contribute to developing a high-performing team and creating dining and lounge experiences that align with the resort's luxury eco-hospitality positioning. The role involves overseeing daily operations, ensuring exceptional dining experiences, personalized guest service, operational efficiency, and strong financial performance. This position will lead the development and implementation of service standards, operational procedures, team training, and guest experience initiatives.

Key Responsibilities for Restaurant Operations

• Manage and oversee daily restaurant operations to ensure smooth, efficient, and consistent service delivery.
• Ensure high standards of food and beverage service, presentation, cleanliness, ambiance, and guest satisfaction.
• Supervise opening and closing procedures, service preparation, and operational readiness.
• Monitor service flow, table management, reservations, seating arrangements, and guest waiting times.
• Ensure all dining services adhere to approved Mantis and Accor standards.
• Maintain the appearance of the outlet, including furniture, equipment, lighting, music, and overall atmosphere.
• Coordinate with the culinary team for timely food preparation, presentation, and delivery.
• Oversee the handling of guest requests, dietary requirements, allergies, and special occasions.
• Ensure effective communication between the restaurant, kitchen, and other operational departments.

Key Responsibilities for Lounge Operations

• Oversee lounge operations, ensuring a welcoming and relaxing environment for guests.
• Supervise the delivery of premium non-alcoholic beverages, specialty coffees, teas, mocktails, fresh juices, and signature refreshments.
• Coordinate any offers, promotions, light dining, and other lounge service experiences as applicable to the resort's approved concept.
• Collaborate with Food & Beverage leadership and the culinary team to develop lounge menus and beverage offerings.
• Ensure consistent beverage preparation, presentation, portion control, and service quality.
• Monitor lounge seating arrangements, guest preferences, and service efficiency.
• Develop personalized lounge experiences that reflect local culture and the resort's luxury positioning.
• Maintain the quality and presentation of lounge equipment, tableware, and service accessories.
• Identify opportunities to enhance lounge revenue, guest satisfaction, and overall outlet performance.

Work Environment

This role is based in Riyadh, Saudi Arabia, and is part of the pre-opening team for Basiqat by Mantis. The position requires a dynamic and passionate individual to contribute to establishing a distinctive hospitality experience that combines luxury, nature, sustainability, and authentic local culture.