Senior Stylist

About the Role

Boutique Group is seeking a Senior Stylist for a full-time position in Riyadh. This role involves leading the hair salon team, delivering signature hair services to Najmoon standards, and coaching colleagues to ensure consistent excellence.

Service Excellence

The Senior Stylist is responsible for providing high-quality hair services and setting an example for the team. This includes conducting thorough consultations and creating bespoke looks for various occasions.

• Deliver cuts, color, styling, and hair treatments to the highest standard.
• Conduct full consultations before every service, covering hair and scalp condition, history, allergies, and patch tests for color.
• Create bespoke looks for occasions, events, and VIP guests.
• Stay updated with current hair trends and techniques, and share this knowledge with the team.

Team Leadership and Development

This role involves leading daily team briefings, providing constructive feedback, and supporting the professional development of salon colleagues.

• Lead daily briefings for the salon team.
• Observe services regularly and provide clear, constructive feedback to colleagues.
• Coach stylists, assistants, and nail technicians on technique, consultation, product knowledge, and aftercare.
• Support the onboarding of new colleagues and identify training needs.

Salon Operations

Operational responsibilities include managing the salon schedule, ensuring readiness and hygiene, and handling product stock.

• Plan the salon schedule and station utilization in coordination with the Najmoon Assistant Manager.
• Check salon readiness, presentation, and hygiene before the first guest of the day.
• Manage professional product and color stock, and report equipment needs.
• Handle service-related guest feedback and escalate issues when necessary.

Professional Responsibilities

The Senior Stylist is expected to uphold professional standards, adhere to company policies, and contribute to a safe and efficient work environment.

• Arrive on time for every shift and complete services within the booked time.
• Maintain high standards of hygiene, including cleaning and disinfecting tools between guests as required by law and Najmoon policies.
• Handle and store color and chemical products safely according to instructions.
• Actively participate in all training sessions, briefings, and team meetings.
• Report any incidents involving guests or ambassadors to the Najmoon Assistant Manager without delay, following the Code of Conduct's escalation chain.
• Demonstrate flexibility with scheduling, support other areas of Najmoon when needed, and work with autonomy.

Company Standards

All team members are expected to adhere to the company's guiding documents, including Living Our Legacy, the Najmoon Code of Conduct, Forbes Travel Guide standards, brand standards, and all SOPs and treatment protocols.