Advance Data Analytic Officer📣 إعلان

About the Role

Almoosa Health Group in Al-Ahsa is seeking an Advance Data Analytic Officer to join its team. This full-time role is central to designing, developing, and maintaining interactive Power BI dashboards and reports that support various clinical, operational, financial, quality, and population health initiatives. The officer will collaborate with stakeholders to translate business needs into actionable analytical solutions, with a significant portion of the role dedicated to service desk and user enablement.

Key Responsibilities

• Design, develop, and maintain interactive Power BI dashboards and reports for clinical, operational, financial, quality, and population health initiatives.
• Collaborate with stakeholders to gather requirements, translate business needs into analytical solutions, and deliver actionable insights.
• Utilize SQL, Power Query (M), and DAX for data extraction, transformation, modeling, and analysis from multiple hospital systems and databases.
• Ensure data accuracy and integrity through validation, reconciliation, and documentation of data sources, definitions, and reporting methodologies.
• Identify trends, performance gaps, and improvement opportunities, providing proactive recommendations to leadership and key stakeholders.
• Develop user-friendly dashboards with effective visual design, navigation, filtering, and drill-through capabilities to enhance decision-making.
• Produce KPI reports, ad-hoc analyses, and data-driven recommendations aligned with departmental and organizational objectives.
• Coordinate with data engineering and IT teams to resolve data quality issues, obtain source-system access, and maintain consistent data definitions.
• Maintain strict confidentiality of patient, employee, and organizational data in compliance with applicable policies, accreditation standards, and regulations.
• Perform other related duties as assigned by the Director, Advanced Data Analytics (ADA).

Service Desk and User Enablement

A significant component of this role, up to 50%, involves providing service desk support and user enablement. Key responsibilities include:

• Responding to user-submitted service desk tickets related to dashboards, reports, and analytics access.
• Triaging, troubleshooting, and resolving issues within agreed service levels.

Technical Competencies

• Strong hands-on experience building end-to-end dashboards in a modern BI platform.
• Working knowledge of SQL, including the ability to read, modify, and write basic-to-intermediate queries against relational databases for data extraction and validation.
• Advanced Microsoft Excel skills, including pivot tables, lookups, complex formulas, and data modeling.

Behavioral and Professional Attributes

• Strong analytical and problem-solving skills with the ability to work independently, manage ambiguity, and ensure data accuracy.
• Excellent communication and stakeholder management skills, with a customer-focused approach to supporting and training end users.
• High level of ownership, collaboration, and adaptability, with the ability to manage multiple priorities and drive continuous improvement.

Experience and Work Environment

This is a full-time position requiring 2-5 years of relevant experience. The role operates within a dynamic healthcare environment, demanding a commitment to data confidentiality and compliance with organizational policies and industry regulations.