أخصائي مبيعات تكنولوجيا معلومات واتصات سلكية ولاسلكية

في Mittal Technology Solutions

منذ 23 يوم

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فني صيانة أجهزة إلكترونية وجوالات

BRISTOL FONS AL-ARABIA

7,500 ريال / شهرياً

Device Inspection and Repair: Conduct comprehensive inspections and diagnostics on customer devices, identify issues, and perform repairs.
Problem Resolution: Address and resolve various hardware and software malfunctions to ensure devices return to normal functionality.
Technical Support: Provide professional technical support, answering customer queries related to device usage and technical issues.
Parts Replacement: Replace damaged or aged components of devices as needed, ensuring the use of genuine parts.
Repair Records: Maintain detailed records of each repair process and outcome, keeping customer repair files up to date.
Customer Communication: Maintain good communication with customers, explaining the repair process and outcomes, and offering preventive maintenance advice.
Training and Development: Continuously learn new technologies and repair skills to enhance professional expertise.
Quality Assurance: Ensure all repair work meets company and industry quality standards, providing high-quality repair services.
Tool Management: Manage and maintain repair tools and equipment, ensuring they are in good working condition.
Safety Procedures: Follow safety protocols to ensure safety during the repair process

العليا، الرياض

BRISTOL FONS AL-ARABIA

4,500 ريال / شهرياً

Customer Reception: Greet and welcome customers, understand their needs, and provide initial consultation services.
Issue Registration: Record the problems and faults of customer devices and enter the relevant information into the system.
Service Appointment: Arrange repair service appointments according to customer needs, ensuring that repair technicians can work in an orderly manner.
Device Inspection: Conduct an initial inspection of customer devices to determine the basic issues and provide preliminary solution suggestions.
Information Communication: Accurately communicate customer issues and needs to repair technicians and maintain communication with customers to update them on repair progress.
Fee Settlement: Explain repair costs and related policies to customers, and handle payment and settlement matters.
After-Sales Support: Provide after-sales support and service information, answer customer inquiries, and handle customer complaints and feedback.
Record Management: Maintain and manage customer repair records and files to ensure data accuracy and completeness.
Parts Management: Assist in managing and allocating repair parts to ensure sufficient inventory.
Customer Satisfaction: Focus on customer satisfaction, strive to improve service quality, and ensure customers are satisfied with the after-sales service.

العليا، الرياض