Associate E Commerce

About Chalhoub Group

For over seven decades, مجموعة شلهوب - Chalhoub Group has been a prominent force in shaping luxury experiences across the Middle East. As a leading hybrid luxury retailer, the Group collaborates with more than 400 international brands in fashion, beauty, jewellery, watches, eyewear, and lifestyle, supported by over 16,000 professionals. The company maintains a culture focused on its people, a commitment to innovation, and a dedication to talent development, aiming to shape the future of luxury retail.

The Role: Associate - E-Commerce

This full-time Associate - E-Commerce position is based in Riyadh. The role involves managing the daily operations of a brand’s website and various retailer e-commerce channels, including Faces and Sephora. The primary objective is to ensure accurate product information, efficient order fulfillment, reliable reporting, and a seamless client experience across all platforms.

Key Responsibilities

• Manage the daily operations of the brand’s website and retailer e-commerce channels.
• Ensure accurate product information is maintained across all platforms.
• Oversee efficient order fulfillment processes.
• Generate and maintain reliable sales reports and monitor performance.
• Ensure a seamless client experience through effective support and issue resolution.
• Coordinate with the warehouse for stock replenishment and inventory management.
• Manage samples and client gifting initiatives.
• Handle expenses and process purchase orders.
• Conduct website testing and contribute to continuous improvement efforts.

Required Skills and Attributes

• Demonstrated accountability and ownership of tasks.
• Strong organizational skills and a proactive approach to work.
• Ability to consistently follow up on tasks and ensure issue resolution.
• Excellent coordination skills.
• High attention to detail.
• Proficiency in order management, payment processing, and client support.
• Experience with website and product content management.
• Understanding of warehouse coordination and replenishment processes.
• Capability in sales reporting and performance monitoring.

Application Process

Candidates interested in this Associate - E-Commerce position are encouraged to apply.