Business Development Manager

About the Role

Aramex is seeking a Business Development Manager to join their team in Riyadh. This full-time role focuses on driving financial growth by acquiring new customers and expanding existing relationships. The Business Development Manager will be responsible for understanding customer requirements and aligning them with Aramex solutions to achieve targeted revenue growth and enhance customer satisfaction.

Key Responsibilities

• Generate and nurture leads in coordination with vertical and field marketing activities to drive targeted revenue growth.
• Cultivate leads within assigned geographies using a value-based approach to create opportunities.
• Manage and expand existing business relationships to generate sustainable revenue growth, including exploring additional regions and products.
• Analyze customers' business objectives to act as a consultant, translating strategies into opportunities for Aramex.
• Present solutions to customers, demonstrating business value and alignment with their goals.
• Identify and develop relationships with key contacts within targeted customer organizations.
• Collaborate with the solutions group to define innovative solutions addressing customer needs.
• Work closely with account managers to ensure a seamless customer experience and maximize satisfaction.
• Perform all aspects of the sales process and update customer information using CRM systems.
• Network with industry professionals and internal affiliates to share best practices and stay informed about industry trends, marketing, and sales strategies.

Qualifications and Experience

• Bachelor's degree in business or a related field.
• Minimum of 8 years of relevant working experience, preferably in the logistics and shipping industry.
• Proven track record of achieving organizational and personal sales objectives.
• Extensive experience in building and maintaining strong relationships with clients and internal stakeholders.
• Proficiency in using CRM systems and other sales tools to manage leads, track progress, and generate reports.
• Willingness to travel domestically as needed to meet with clients, attend industry events, and participate in business meetings.

Required Skills

• Strong business acumen and industry knowledge to effectively understand and address customer needs.
• Strong customer-centric mindset, focused on delivering value and exceeding customer expectations.
• Excellent communication and presentation skills to effectively convey value propositions and build rapport with customers.
• Proficiency in working with global and local leaders to develop short and long-term goals specific to the commercial organization.
• Fluency in English; additional language skills are a plus.
• Demonstrated ability to develop and execute comprehensive business development strategies to achieve revenue targets and expand market presence.
• Advanced analytical skills with the ability to analyze market trends, identify opportunities, and develop strategies to capitalize on emerging trends.
• Thorough understanding of financial principles and ability to analyze and interpret financial data to support business decisions.
• Knowledge of regulatory requirements and industry standards in the logistics and shipping sector.

Company Values

The successful candidate will demonstrate a commitment to upholding Aramex's values of integrity, excellence, and customer focus in all business dealings.