Document Management Support📣 إعلان

Company Overview and Project Context

Since 1898, Bechtel Corporation has delivered over 25,000 projects across 160 countries, contributing to job creation, economic growth, and global infrastructure improvement. The company operates with a strong foundation of Vision, Values, and Commitments, guiding its approach to successful project outcomes and positive impact. This full-time position is based in Saudi Arabia, supporting the Ar Rjum Project, a greenfield gold project situated approximately 200 km north-east of Taif in the Central Arabian Gold Region. The project includes three open pit mining operations, a processing plant, tailings management facilities, and comprehensive supporting infrastructure.

Role Summary: Document Management Support

As a Document Management Support professional, you will provide essential document management services utilizing Enterprise Content Management Systems (ECMS). This role involves distributing, maintaining, and retrieving project records in strict adherence to company guidelines. Key aspects include assisting with customer service, managing updates, performing quality checks, and supporting project closeout activities. Your meticulous attention to detail and commitment to data accuracy are crucial for ensuring compliance with all document and records management procedures.

Core Responsibilities

• Provide support for Enterprise Content Management Systems (ECMS) such as Aconex and InfoWorks, archival/retention management systems like DocFinity, and other associated tools.
• Assist in determining requirements for integrations and contribute to preparing ongoing support plans.
• Utilize ECMS, archival/retention management systems, and/or SaaS applications to register, control, distribute, transmit, and archive project records.
• Interact with end users to provide support, troubleshoot issues, and resolve problems.
• Resolve access issues related to Single Sign-On (SSO) or other authentication tools and processes.
• Handle API requirements, manage token generation and refresh for integration data extraction to and from ECMS and archival/retention systems, and update SQL databases.
• Assist with managing service accounts in CyberArk.
• Monitor and ensure the timely closure of support tasks and incidents.
• Support migration and/or upgrade events and assist in validation processes.
• Assist with implementing records retention and turnover plans.
• Provide training on work processes and tools.
• Interact with vendors and suppliers.
• Support triage and root cause analysis exercises when required.

Essential Qualifications and Skills

• Bachelor's degree (or international equivalent) with 2-5 years of relevant experience, or 6-9 years of relevant work experience.
• Demonstrated basic to intermediate proficiency with standard office automation tools, including Microsoft Excel, Outlook, and Word.
• Strong organizational skills, with keen attention to detail and accuracy.
• Strong interpersonal and customer service skills.
• Document/records management experience within the construction or engineering industry.
• Experience using Aconex, including the use and management of workflows.

Desired Experience

• Six years of document management experience on large-scale projects.
• Prior experience utilizing Aconex for document management, including workflows and transmittals.

Work Expectations

The successful candidate must be able to work flexibly and collaboratively across all levels of the organization. This role requires adaptability to changes in work focus and a willingness to work overtime with little or no notice as necessary. This position is a full-time commitment within the project environment in Saudi Arabia.