Product Support Sales Representative

📣 إعلان

منذ يوم واحد

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	بقيق

وصف الوظيفة

About the Role

Haji Husein Alireza & Co. Ltd. is seeking a Product Support Sales Representative for a full-time position in Abqaiq (Buqayq). This role is responsible for providing comprehensive support to customers within a designated region, focusing on the promotion and sale of parts, accessories, and service offerings to achieve revenue targets and meet established budgets.

Key Responsibilities

Promote and sell parts, accessories, and service contracts to customers.
Engage with customers to understand their needs and provide appropriate recommendations.
Utilize sales techniques to close deals and achieve or exceed sales targets.
Provide customer service by responding to inquiries, offering solutions, and addressing concerns.
Build and maintain strong customer relationships to foster loyalty and repeat business.
Listen to customer needs, offer advice, and tailor solutions to specific requirements.
Conduct regular visits to customer stores for inventory check-ups to ensure availability of FMIs and prevent operational delays for their fleets.
Stay updated on industry trends, product advancements, and competitive offerings.
Communicate technical information effectively to customers, answering questions and providing accurate details.
Process sales orders accurately and efficiently, ensuring proper documentation and fulfillment.
Provide technical guidance and advice on service options, repairs, and installation processes.
Collaborate with technical teams to address complex customer inquiries or issues.
Gather market and customer insights through interactions and provide feedback to management regarding customer preferences, market trends, and competitor activities.
Conduct monthly customer site visits to ensure fleet proper functioning, submitting reports that support upselling and advisory roles, reflecting dealer reputation and total customer support (TCS).
Facilitate "3S" collaboration with service and sales departments by inviting at least three customers annually to showcase HHA's facility and brand capabilities.
Generate at least two sales leads and forward them to the sales department to enhance regional coverage and position the company as a preferred supplier.

Qualifications and Experience

2-5 years of relevant experience in product support or sales.
Demonstrated ability to meet and exceed sales targets.
Strong customer service and relationship-building skills.
Technical aptitude to understand and communicate product and service information.
Ability to work independently and as part of a team.