Learning & Development Administrator Human Capital Jumeirah Jabal Omar

About Jumeirah Hotels and Resorts

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. Since 1999, Jumeirah has been recognized for its distinguished beachfront resorts, esteemed city hotels, and exclusive residences, offering warm service and distinctive experiences to guests worldwide.

About Jumeirah Jabal Omar, Makkah

Jumeirah Jabal Omar Makkah is located minutes from Masjid Al Haram, offering comfort and Arabian hospitality in the Holy City. The hotel spans four towers and includes various dining venues, retail outlets, a gym, an executive lounge, and meeting spaces. Guests can experience views of the Grand Mosque and a culinary selection featuring Mediterranean, Persian, Middle Eastern, and Southeast Asian cuisines.

The Opportunity: Learning & Development Administrator

An opportunity is available for a Learning & Development Administrator to join the Human Capital team at Jumeirah Jabal Omar in Makkah. This full-time role is suitable for candidates with 0-1 years of experience and involves coordinating and supporting various learning and development initiatives within the hotel.

Key Responsibilities

• Coordinate training programs, workshops, orientations, and learning activities, including scheduling, invitations, attendance tracking, and preparation of training materials.
• Maintain accurate Learning & Development records, training databases, attendance sheets, and colleague training history.
• Monitor mandatory training completion and follow up with departments and colleagues to ensure timely adherence.
• Support the preparation and implementation of monthly and annual training calendars.
• Conduct and support training sessions and learning activities for colleagues in line with Jumeirah standards and departmental requirements.
• Assist with new colleague orientation, onboarding programs, cross-training, cross-exposure, and other development initiatives.
• Prepare Learning & Development reports, presentations, training statistics, and related documentation as required.
• Coordinate with internal trainers, external providers, and various departments to ensure the smooth delivery of Learning & Development activities.

Required Qualifications and Skills

• Previous experience in Learning & Development, Human Resources administration, training coordination, or a similar role is preferred.
• Strong organizational and coordination skills with close attention to detail.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
• Demonstrated problem-solving and decision-making abilities.

Application Process

Candidates interested in this role are encouraged to apply.