Upgrade Services Project Manager (Systems / Airframe)

About the Role

Airbus Americas Customer Services, Inc. is seeking an Upgrade Services Project Manager (Systems / Airframe) to join their team in Al Qatif. This permanent position is critical within the Airbus Upgrades Business line, focusing on the planning, leadership, and execution of activities related to commercial aircraft avionics and airframe modifications for in-service Airbus aircraft.

Role Context and Collaboration

The Upgrade Project Manager (UPM) will work closely with Airline Customers, maintenance facilities (MROs), and internal Airbus engineering and supply chain experts. The primary objective is to deliver end-to-end solutions for airlines, ensuring modifications are implemented effectively and efficiently. This role operates within a global context, supporting Airbus products across various stages of the aircraft life cycle.

Key Responsibilities

• Manage a portfolio of small, medium, and large systems and airframe projects from contract signature through project closure.
• Develop comprehensive project plans and master schedules, including timelines, milestones, and critical paths.
• Manage day-to-day operational aspects of projects, ensuring milestones are met.
• Ensure the timely delivery of complete and accurate systems/airframe retrofit solutions to customers.
• Provide visibility to all project members and stakeholders regarding project progress.
• Assist customers in preparing for upgrade solution embodiment and support the embodiment phase as required.
• Provide support to Offer Managers for new offers and generate delta offers.
• Conduct continuous risk and opportunity assessments, developing mitigation strategies when necessary.
• Contribute to the profitability of the Airbus upgrade organization and manage the P&L for individual projects, including execution within predefined budgets and invoicing.
• Provide technical support to sales to ensure customer acceptance of offers in accordance with AOP targets.
• Lead cross-functional teams consisting of engineering, supply chain, and certification experts.
• Act as the primary point of contact for customers and internal Multi-Functional Teams (MFTs).
• Contribute to the continuous improvement of the upgrade operating system and enhance the competitiveness of systems/airframe offerings.

Work Environment

The Engineering Center in Mobile, Alabama, serves as a hub for hundreds of Airbus engineers involved in the design and development of commercial aircraft cabins, including aftermarket upgrades, reconfigurations, and services globally. This role supports a dynamic environment focused on complex, highly engineered machines and is involved at all stages of the aircraft life cycle.

Company Culture and Integrity

Airbus supports flexible working arrangements where possible to foster innovative thinking and collaboration. The company emphasizes awareness of potential compliance risks and a commitment to acting with integrity, which is foundational to its success, reputation, and sustainable growth.