HR Officer

About Calo

Calo is an application that provides personalized meal plans, developed by chefs, nutritionists, and software engineers. Since its launch in Bahrain in 2019, Calo has expanded to six countries, delivering millions of meals. The company is now extending its mission of making healthy eating accessible to retail and other sectors, focusing on global expansion.

About the Role

Calo is seeking an HR Officer to serve as a primary point of contact for employees throughout their tenure with the company. This full-time role, based in Jeddah, requires 2-5 years of experience. The HR Officer will be responsible for ensuring a smooth employee journey, from onboarding new team members to supporting employee relations, resolving workplace challenges, and managing HR operations. This position is suitable for individuals who enjoy direct business engagement, supporting colleagues, and actively improving processes.

Key Responsibilities

• Manage the complete pre-boarding and onboarding process, including employment contracts, visa coordination, documentation, and orientation.
• Serve as the initial point of contact for employees, offering support and guidance on HR-related matters.
• Develop trusted relationships with employees and managers across the organization.
• Address employee relations issues professionally and fairly, including workplace concerns, disciplinary cases, and conflict resolution.
• Support managers with daily people operations and workforce planning.
• Ensure adherence to Saudi Labour Law and internal HR policies.
• Coordinate HR documentation and maintain accurate employee records.
• Assist with payroll by ensuring all employee data and necessary documentation are accurate and submitted promptly.
• Promote employee engagement initiatives and contribute to fostering a positive workplace culture.
• Support health, safety, and employee wellbeing initiatives.
• Identify opportunities to enhance HR processes and contribute to building scalable people operations.
• Lead HR projects and operational tasks from initiation to completion.

Candidate Profile

The ideal candidate will have 2-5 years of experience in human resources and demonstrate a commitment to supporting employees and improving HR processes. This role requires an individual who can manage multiple tasks effectively while maintaining a focus on operational excellence and employee well-being.

Required Attributes

• A strong inclination for working with people and facilitating their success.
• Ability to remain composed under pressure and address complex challenges.
• A proactive approach to taking ownership and ensuring tasks are completed.
• A balanced perspective between operational efficiency and a human-centric approach.
• Interest in improving existing processes rather than merely maintaining them.
• Belief that workplace culture is developed through daily actions, not solely through specific initiatives.

Work Environment

This is a full-time position based in Jeddah. The HR Officer will work within a dynamic environment, collaborating with various teams and managers across the business to support Calo's mission.