Senior Manager Tenancy Project Management

About the Role

Qiddiya Investment Company is seeking a Senior Manager - Tenancy Project Management to lead district-wide tenancy delivery coordination, operational readiness, fit-out integration, and lease-to-trade support. This full-time role operates across new developments, redevelopments, operational retail assets, and long-term asset evolution initiatives within QIC’s retail portfolio.

Role Purpose and Context

The Senior Manager acts as the district operational lead within the tenancy delivery function. The position oversees district-wide tenancy delivery coordination, landlord and tenant interface management, fit-out integration, program coordination, operational readiness activities, and opening readiness processes across assigned districts. Engagement spans from detailed design and delivery stage-gates through fit-out delivery, operational readiness, lease-to-trade activities, and ongoing operational asset support. The role involves cross-functional coordination across complex multi-stakeholder environments to ensure tenancy delivery aligns operationally, is program-driven, and integrates with portfolio delivery objectives.

Key Responsibilities

• Lead district-wide tenancy delivery coordination activities across assigned retail districts and tenant programs.
• Manage fit-out integration activities between tenant programs, landlord delivery works, operational readiness, and opening objectives.
• Implement tenancy delivery standards, fit-out coordination procedures, operational readiness practices, and lease-to-trade methodologies.
• Coordinate landlord and tenant interface activities related to fit-out integration, access management, delivery sequencing, and operational coordination.
• Oversee district-wide delivery coordination activities for tenant onboarding, fit-out planning, testing & commissioning, handover, and operational transition.
• Identify, manage, and escalate operational, program, coordination, infrastructure, and delivery risks impacting tenancy delivery or operational readiness.
• Support tenancy delivery integration from detailed design and delivery stage-gates through operational readiness and ongoing asset support.
• Coordinate with Development, Delivery, Retail Design, Leasing, Operations, and Host Business Units to incorporate tenancy delivery requirements into program planning.
• Monitor district-wide program progress, operational coordination activities, tenant delivery milestones, and opening readiness requirements.
• Support cross-functional coordination for tenancy delivery activities with various internal and external stakeholders.
• Maintain coordination across operational readiness activities, delivery sequencing, fit-out integration, and opening readiness processes.
• Monitor and report on tenancy delivery progress, operational readiness activities, program milestones, and fit-out coordination status.
• Support implementation of operational KPIs, reporting frameworks, service standards, and delivery tracking processes.
• Promote operational best practices supporting efficient retail delivery, opening readiness, operational functionality, and customer experience.
• Support operational integration and ongoing asset readiness activities across operational retail environments.

Qualifications and Experience

• Minimum of 10+ years of progressive experience in tenancy delivery, retail project coordination, fit-out integration, operational readiness, or large-scale retail and mixed-use developments.
• Experience operating within complex multi-stakeholder development and operational environments.
• Demonstrated experience supporting tenancy delivery, fit-out coordination, operational readiness, and lease-to-trade activities across retail or mixed-use projects.
• Experience supporting development integration, fit-out coordination, and operational delivery activities from detailed design onward.
• Strong understanding of retail delivery coordination, landlord and tenant interface management, and operational readiness processes.

Work Type

This is a full-time position.

Application Information

Salary details for this position are not disclosed.