ARAMCO Technical Lead

About Honeywell Technologies

Honeywell Technologies is a global automation company focused on solving critical challenges and enhancing quality of life. The company serves the building, industrial, and process sectors with a portfolio of services, solutions, and products, supported by its Accelerator operating system and Forge intelligence layer. With over 50,000 employees and decades of data, Honeywell Technologies aims to lead the industrial sector's transition from automation to autonomy.

Role Overview

Honeywell Technologies is seeking an ARAMCO Technical Lead for a full-time position in Saudi Arabia. This role focuses on ensuring customer success with Honeywell Technology solutions, managing customer engagement, and coordinating internal teams to address operational and service needs. The Technical Lead will also drive key initiatives and strategic programs with a primary customer in Saudi Arabia.

Key Responsibilities

• Ensure customers achieve measurable business outcomes from Honeywell Technology solutions and simplify customer engagement.
• Serve as the primary contact for customer operational and service-related needs.
• Coordinate internal teams to streamline customer interactions.
• Manage customer-related interactions across Honeywell Technology systems and functions, including Process Automation.
• Drive key initiatives and strategic programs with a key customer in Saudi Arabia.
• Capture customer feedback and drive corrective action plans.
• Translate customer requirements into internal improvement initiatives.
• Develop and execute customer success strategies to support retention and expansion.
• Act as a trusted advisor by understanding customer business objectives and aligning Honeywell’s offerings.
• Analyze customer data and feedback to identify opportunities for improvement and growth.
• Collaborate with cross-functional teams to ensure seamless onboarding and implementation.

Program and Project Management

• Lead and manage programs to ensure successful execution and delivery.
• Define project scope, objectives, and deliverables.
• Develop and implement project plans, including timelines, budgets, and resource allocation.
• Monitor project progress and ensure adherence to timelines and budgets.
• Coordinate and communicate with stakeholders to provide project updates and address concerns.
• Drive continuous improvement initiatives to enhance project management processes and practices.

Required Experience

Candidates for this role should possess 5-10 years of relevant experience in a technical lead or similar customer-facing role within the industrial or process sectors.

Application Process

Salary details for this full-time position are not disclosed. Interested candidates are encouraged to apply to join Honeywell Technologies in Saudi Arabia.