Technology Partner Manager

About Napster

Napster, founded in 1999, has evolved from democratizing access to music to providing expertise in the AI era. The company develops embodied, multimodal AI agents that engage employees and customers through video presence, voice, and text. These agents are designed to work alongside people, integrating institutional knowledge into interactions to enhance user experience and improve business outcomes.

Role Overview: Technology Partner Manager

Napster is seeking a senior Technology Partner Manager for a full-time position in Saudi Arabia. This role serves as a technical-commercial counterpart to Partner Development Managers, Strategic Partnership Managers, and Channel and Partner Account management teams across the region. It is a partner-facing, commercially oriented position requiring deep technical credibility. The Technology Partner Manager will support strategic technology partners from early engagement through technical validation, onboarding, activation, and scaling. This role is not a quota-carrying sales position nor a traditional Partner Engineering delivery role; it bridges both, supporting commercial partner strategy with the necessary technical depth to advance partnerships with hyperscalers, GSIs, technology vendors, VARs, MSPs, and other ecosystem partners. A minimum of 10 years of experience is required for this position.

Key Responsibilities

• Partner with PDMs, Channel Managers, and Strategic Partnership Managers to advance priority technology partnerships across MENA, with a focus on Saudi Arabia.
• Build senior relationships with partner business, product, architecture, solution engineering, and technical teams.
• Support technical and commercial discovery to understand partner opportunities, workloads, infrastructure requirements, integrations, and solution fit.
• Facilitate partner progression from initial discussions to assessment, onboarding, activation, and joint go-to-market execution.
• Lead technical positioning, presentations, architecture discussions, solution workshops, and partner enablement.
• Collaborate with Product and Engineering to translate partner requirements into clear technical and product specifications.
• Support joint solution development with hyperscalers, GSIs, and strategic technology partners.
• Create structured partner plans, milestones, qualification criteria, and clear next steps across technical and commercial workstreams.
• Identify and remove technical blockers that may impede partnership progression.
• Support partner-led opportunities and contribute to strengthening partner-sourced and partner-influenced pipeline.

Key Performance Indicators

• Progression of strategic partners from engagement to onboarding and activation.
• Growth in partner-sourced and partner-influenced pipeline.
• Number of active and productive technology partnerships.
• Conversion of early partner discussions into qualified opportunities and joint initiatives.
• Partner engagement and activation levels.
• Progression of technical assessments, integrations, and joint solutions.
• Effectiveness in supporting PDMs, Channel, and Strategic Partnership teams.
• Reduction of technical blockers impacting commercial opportunities.
• Quality and consistency of partner planning, governance, and execution.

Candidate Profile

The ideal candidate is a commercially minded technology leader capable of operating credibly with both partner executives and technical teams. This individual should understand the business value of a partnership, identify the technical requirements for success, and drive partners toward activation and commercial impact. Success in this role is measured by enhancing the effectiveness of strategic partners, assisting commercial teams in progressing opportunities, and transforming partnerships into active, scalable business relationships, rather than individual sales quota or engineering delivery.

Our Culture

Napster values impact, creativity, collaboration, and growth. We offer competitive compensation, equity opportunities, and comprehensive benefits. We seek forward-thinking, collaborative individuals who are driven by our values and mission to advance technology. Napster Corp embraces diversity and provides equal opportunity for all applicants and employees, striving to build a company that reflects a global audience.