General Manager

About the Role

Edge, Al Baha, City Centre is seeking a General Manager to lead hotel operations in Al Baha. This full-time role involves driving excellence and innovation across all aspects of the hotel, focusing on service standards and guest satisfaction. The General Manager will be responsible for providing leadership that enhances the experience for guests, colleagues, and owners.

Key Responsibilities

• Define target markets, develop business strategies, and implement the hotel's business plan at both the property and company levels.
• Design and execute sales, pricing, distribution, and yielding strategies to drive profitability and establish market positioning.
• Maintain high visibility and hands-on involvement in daily operations to ensure efficient and meticulously managed hotel functions.
• Implement systems and controls to ensure smooth and consistent operations across all departments.
• Participate in the growth and development of managerial talent, managing labor turnover, recruitment, and colleague development within budget.
• Cultivate and maintain strong public and employee relations to foster a positive and inclusive environment.
• Proactively engage in selling, marketing, and merchandising the hotel’s full portfolio of activities.
• Develop collaborative relationships with owners and asset managers to ensure alignment with common goals.

Qualifications and Experience

• A minimum of 5-10 years of relevant experience in hotel management.
• Demonstrated ability to lead and drive operational excellence and innovation.
• Experience in strategic planning for sales, pricing, and distribution.
• Proven track record in developing and mentoring managerial talent.
• Strong capabilities in public and employee relations.

Work Environment and Impact

The General Manager will operate within a dynamic and fast-paced environment, contributing directly to the hotel's success and guest satisfaction. This role offers the opportunity to make a tangible impact through visionary leadership and by embracing a multicultural setting, driving excellence across diverse teams. The position emphasizes creating memorable guest experiences and fostering a positive workplace culture.

Company Culture

Edge, Al Baha, City Centre maintains a positive work environment that reflects core values including long-term relationships, innovation, friendliness, and ethical practices. The company is committed to developing leadership talent and offers opportunities for career advancement within the hospitality industry.