Critical Environment Program Manager Electrical / Mechanical Engineering

About the Role

Microsoft is seeking a Critical Environment Program Manager - Electrical / Mechanical Engineering to join its team in Dammam, Eastern region. This full-time role is a technical Critical Environment engineering position responsible for ensuring the safe and reliable operation and lifecycle management of datacenter electrical and mechanical systems. These systems include power, cooling, controls, and life-safety infrastructure.

Role Context and Impact

The Critical Environment Program Manager (CEPM) role requires hands-on datacenter Critical Environment experience combined with practical engineering judgment. The position supports the delivery of technical risk reduction, reliability, and operational excellence through program and project management. This role aligns with Microsoft's commitment to cultivating an inclusive work environment and positively impacting its culture.

Key Responsibilities

• Own technical delivery for datacenter electrical and mechanical infrastructure, including power, cooling, switchgear, UPS, generators, transformers, and chillers.
• Troubleshoot recurring failures, improve maintenance effectiveness, and deliver corrective actions, upgrades, commissioning, and lifecycle replacements.
• Improve availability, SEV reduction, Break-Fix backlog, TTR, and Preventive Maintenance performance through dashboards, data analysis, action plans, and business reviews.
• Manage technical risks and ensure compliance with Microsoft standards, MOP/SOP, change-management, DCOS, ISO, and audit requirements.
• Translate engineering and operational risks into technically scoped projects, managing priorities, roadmaps, dependencies, and resources.
• Partner with CE Operations Managers, engineers, vendors, and regional or global teams to drive alignment and lead campus- or metro-wide initiatives.
• Communicate risks, blockers, and decisions clearly, drive accountability, and promote collaboration, continuous improvement, data-driven decision-making, and Microsoft values.

Security Screening Requirements

Candidates must meet Microsoft, customer, and/or government security screening requirements for this role. These requirements include, but are not limited to, the following specialized security screenings:

• Microsoft Cloud Background Check: This position requires passing the Microsoft Cloud background check upon hire/transfer and every two years thereafter.