Quality Manager

About the Role

Al Manhal Water Factory (Nestlé Waters KSA) is seeking a Quality Manager to join their team in Dammam, Eastern Region. This full-time role is central to ensuring the quality and food safety of all company products, maintaining compliance with Nestlé and legal standards, and achieving customer satisfaction.

Role Purpose and Context

The Quality Manager is responsible for the assurance of finished product quality and food safety across all company SKUs, managing the Food Safety Management System (FSMS). This position involves protecting and updating the Quality Monitoring Scheme (QMS) and guaranteeing consistent quality to meet customer expectations and regulatory requirements. The role also includes handling critical quality complaints and coordinating with the supply chain to ensure raw materials align with company quality standards.

Key Responsibilities

• Develop and maintain competencies, quality awareness, and commitment to zero defects within the factory.
• Implement, manage, enforce, and maintain all Water Operation Standard (WOS) requirements.
• Ensure the correct functioning of factory laboratories, including personnel safety, equipment availability, and technician training.
• Oversee the correct implementation and maintenance of NGMP, Pest Control, and LHP.
• Ensure proper implementation of the QMS, promote awareness, and follow up on corrective actions for deviations across factory premises.
• Maintain full product compliance to ensure customer satisfaction and meet requirements from SFDA and other third parties.
• Manage the internal auditing program and assess the performance of the FSSC.
• Contribute effectively to Continuous Improvement programs and I&R initiatives.

Qualifications and Experience

• Minimum of 5 to 10 years of experience in Quality Assurance or food safety.
• Demonstrated capability in line management and leading others.

Work Environment

This is a full-time position based in Dammam, within a manufacturing environment focused on water production and quality control. The role requires a proactive approach to maintaining high standards and continuous improvement.

Application Process

Interested candidates who meet the specified requirements are encouraged to apply. Salary details will be discussed during the interview process.