Senior Account Manager

About the Role: Senior Account Manager

Hilti is seeking a Senior Account Manager to join its team in Dammam, Eastern region. This full-time role involves driving business growth and strengthening customer partnerships within Saudi Arabia’s Oil & Gas, Energy, and Heavy Industry sectors. The Senior Account Manager will represent Hilti in the field, managing key accounts and engaging with senior stakeholders across various industrial environments. The position requires 2-5 years of relevant experience.

Role Context and Objectives

The Senior Account Manager will leverage Hilti’s product, software, and service portfolio to deliver tailored solutions that enhance customer productivity, operational efficiency, and safety. Through a consultative sales approach, the role focuses on identifying new business opportunities, developing strategic accounts, and driving sustainable revenue growth, positioning Hilti as a trusted partner in the industry.

Key Responsibilities

• Manage and strategically develop a portfolio of key accounts within the Oil & Gas, Energy, and Heavy Industry sectors.
• Build and maintain strong relationships with key decision-makers, senior stakeholders, and customers.
• Identify, pursue, and develop new business opportunities to expand market share and drive profitable growth.
• Demonstrate and promote Hilti’s innovative products, software, and services, delivering tailored solutions that address customer needs.
• Lead consultative sales discussions and develop strategic account plans to maximize customer value and long-term partnerships.
• Understand customer operations, challenges, and business objectives to recommend solutions that improve productivity, efficiency, and safety.
• Negotiate commercial agreements and manage complex sales opportunities from identification through to successful closure.
• Collaborate closely with internal teams to ensure customer experience and effective execution of business strategies.
• Monitor market trends, competitor activities, and industry developments to identify opportunities and strengthen Hilti’s market position.
• Report on account performance, sales pipeline, and business development activities to the Area Sales Manager.

Company Overview

Hilti is a global leader in construction innovation, with over 34,000 team members across 120 countries. The company operates with the purpose of "Making Construction Better," focusing on continuous learning, growth, and making a lasting impact. Hilti emphasizes empowering team members, fostering collaboration within a global and inclusive team, and addressing meaningful challenges.

Commitment to Inclusion

Hilti prioritizes inclusion in its work, leadership, and growth strategies. The company is committed to embracing diversity of thought and creating an inclusive environment where every voice is valued, and every team member feels empowered to contribute. This foundation aims to strengthen teams, foster innovation, and enhance overall impact.