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Join Bridge Talent Solution as an Operation Manager! We are looking for a dedicated professional to oversee daily hotel operations and ensure seamless service delivery across all departments.

Responsibilities:

• Oversee daily hotel operations to ensure seamless service delivery.
• Monitor and evaluate operational performance, implementing strategies to enhance efficiency and guest satisfaction.
• Coordinate with department heads to ensure alignment with the hotel’s goals and standards.
• Develop and enforce policies and procedures to maintain a consistent five-stars guest experience.
• Manage budgets and resources effectively, ensuring cost control while maintaining quality standards.
• Address and resolve guest complaints and operational challenges promptly and professionally.

Qualifications:

• At least 5 years of experience in an operations management role within a five-star hotel or luxury hospitality environment.
• Bachelors degree in Hospitality Management, Business Administration, or a related field.

Skills:

• Strong leadership and decision-making abilities.
• Exceptional communication and interpersonal skills.
• Proficiency in hotel management systems and operational tools.
• Ability to manage multiple priorities and work under pressure.