Guest Experience Expert

About the Role

Marriott International is seeking a Guest Experience Expert to join their team in Riyadh. This full-time position focuses on providing comprehensive services to guests, ensuring a memorable hotel experience beyond standard check-in and check-out procedures. The role involves responding to guest needs throughout their stay and supporting overall hotel operations.

Key Responsibilities

• Handle guest requests and manage operational tasks efficiently.
• Complete necessary reports and share information regarding local events and attractions.
• Perform additional duties as requested to support guest satisfaction and hotel operations.

Qualifications and Requirements

• No prior related work experience or supervisory experience is required for this position.
• A high school diploma or GED is considered desirable.
• Ability to follow company procedures, maintain confidentiality, and uphold quality standards.
• Demonstrate a professional appearance and communication style.

Physical Demands

The role requires the ability to perform extended periods of standing, sitting, and walking. Candidates must also be able to handle objects weighing under 10 pounds without assistance.

Experience Level

This position is suitable for candidates with 0-1 years of experience, offering an opportunity to begin a career in guest services within the hospitality industry.

Application Information

The salary for this position will be disclosed during the recruitment process.