Health Club Receptionist

About the Role

Mandarin Oriental is seeking a Health Club Receptionist to join the team at the Mandarin Oriental Al Faisaliah Riyadh. This full-time position is based within the Health Club Department in Riyadh, Saudi Arabia, and requires 0-1 years of experience. The Health Club Receptionist is responsible for managing guest interactions, bookings, and sales within the Health Club.

Key Responsibilities

• Book all Health Club treatments and explain services to guests.
• Handle all Point of Sale (POS) transactions, including retail sales.
• Check in and check out all guests in a professional manner.
• Understand and comply with all corporate and hotel policies and standard operating procedures.
• Adhere to the MOHG Code of Conduct, ensuring all business activities align with general law, rules, regulations, and other requirements.
• Follow all Standard Operating Procedures (SOPs) as instructed by the Health Club Operation Supervisor/Manager.
• Maintain a clean, neat, and hygienic work area at all times.
• Provide a warm, friendly welcome to all guests upon arrival, including property tours for new guests and "re-orientations" for returning guests.
• Maintain courtesy towards guests and other staff members at all times.
• Assist in ensuring a smooth guest journey throughout the day.

Required Qualifications and Skills

• Knowledge of current Health Club industry trends.
• Ability to interact effectively with all levels of management and colleagues.
• Excellent interpersonal and communication skills.
• Knowledge of holistic concepts related to guest well-being in a spa environment.

Work Environment

This role is based at the Mandarin Oriental Al Faisaliah Riyadh, within the Health Club Department. The position operates in a dynamic hospitality environment focused on guest service and well-being.

Application Process

Candidates interested in this Health Club Receptionist position are encouraged to apply.