Rider Compliance Senior Specialist

About HungerStation

HungerStation is a part of the Delivery Hero Group, a global platform for local delivery services. The company operates in approximately 65 countries worldwide, with its headquarters in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is included in the MDAX stock market index.

The Role

HungerStation is seeking a Rider Compliance Senior Specialist to join its team in Riyadh, Saudi Arabia. This full-time position requires 2-5 years of experience and focuses on ensuring regulatory adherence and operational efficiency within rider operations.

Key Responsibilities

• Monitor rider permit validity, vehicle documentation, work authorizations, and road safety compliance, identifying recurring risk patterns.
• Conduct scheduled compliance audits across operational channels and document findings, gaps, and root causes.
• Support the implementation of updated regulatory guidelines into daily rider operations, ensuring accurate on-ground execution.
• Contribute to reviewing and updating compliance procedures, risk mitigation protocols, and Standard Operating Procedures (SOPs).
• Draft and track corrective action plans for non-compliant rider cases and operational bottlenecks.
• Identify and propose process improvement opportunities based on audit trends and findings.

Required Experience

Candidates for this position should possess 2 to 5 years of relevant experience in compliance, risk monitoring, or operational process improvement roles.

Work Environment and Location

This is a full-time role based in Riyadh, Riyadh, Saudi Arabia, within a dynamic local delivery platform environment.