Senior Stylist

About the Role

Boutique Group is seeking a Senior Stylist to lead the hair salon team in Riyadh. This full-time role involves delivering signature hair services to Najmoon standards and coaching colleagues to ensure consistent excellence. The Senior Stylist will uphold all guiding documents, including Living Our Legacy, the Najmoon Code of Conduct, Forbes Travel Guide standards, brand standards, and all SOPs and treatment protocols.

Service Excellence

The Senior Stylist is responsible for delivering high-quality hair services and setting an example for the team. This includes conducting thorough consultations and staying updated on industry trends.

• Deliver cuts, color, styling, and hair treatments to the highest standard.
• Conduct full consultations before every service, covering hair and scalp condition, history, allergies, and patch tests for color.
• Create bespoke looks for special occasions, events, and VIP guests.
• Stay informed about current hair trends and techniques, and share this knowledge with the team.

Team Leadership and Development

This role involves leading the salon team, providing constructive feedback, and supporting the professional development of colleagues.

• Lead daily briefings for the salon team.
• Regularly observe services and provide clear, constructive feedback to colleagues.
• Coach stylists, assistants, and nail technicians on technique, consultation, product knowledge, and aftercare.
• Support the onboarding of new colleagues and identify training needs.

Salon Operations

The Senior Stylist will contribute to the efficient operation of the salon, including scheduling, presentation, and stock management.

• Plan the salon schedule and station utilization in coordination with the Najmoon Assistant Manager.
• Ensure salon readiness, presentation, and hygiene before the first guest of the day.
• Manage professional product and color stock, and report equipment needs.
• Handle service-related guest feedback and escalate issues as required.

Professional Responsibilities

Adherence to professional standards, hygiene protocols, and company policies is essential for this role.

• Arrive on time for every shift and complete services within the booked time.
• Uphold the highest standards of hygiene, including cleaning and disinfecting tools between every guest, as per legal and Najmoon policy requirements.
• Handle and store color and chemical products safely according to instructions.
• Actively participate in all training sessions, briefings, and team meetings.
• Report any incidents involving guests or ambassadors to the Najmoon Assistant Manager without delay, following the Code of Conduct's escalation chain.
• Maintain flexibility with scheduling, support other areas of Najmoon when necessary, and work with autonomy.