Showroom Sales Team Leader

About the Role

Alfanar Projects is seeking a Showroom Sales Team Leader to join their team in Riyadh. This full-time role involves leading and guiding a showroom team to achieve business targets related to sales volume, stock management, and customer satisfaction. The Team Leader will also be responsible for coordinating showroom sales operations and implementing sales strategies.

Key Responsibilities

• Build rapport with key customers in the assigned showroom.
• Guide the team in implementing effective showroom sales strategies to increase sales.
• Understand customer needs and provide solutions using company products and services.
• Lead the showroom team in conducting product demonstrations for prospective customers.
• Develop and maintain strong relationships with existing and potential customers.
• Monitor and ensure showroom product displays are updated and well-organized.
• Follow up on all sales operation procedures, including payment entry and invoice issuance.
• Close sales deals and document achieved installed sites.
• Ensure adherence to sales terms and conditions in line with company policy and procedures.
• Drive the team towards achieving annual sales objectives and budget for product volume, value, and selling price.
• Coordinate with the merchandising team to create suitable product display plans and present design concepts.
• Interact and coordinate with other departments such as brand management and logistics as required.
• Maintain accurate customer records and submit sales reports as per company policy, evaluating team and customer performance, and market changes.
• Study competitor activity in the assigned territory and provide feedback to the sales manager.
• Enforce in-store security and health and safety procedures and regulations.

Role Accountabilities

• Maintain updated soft and technical skills relevant to the job.
• Perform planned activities to meet operational and development targets according to delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide periodic reports detailing deviations and execution of planned tasks.
• Solve arising problems and escalate complex operational issues.
• Ensure quality requirements are met to develop effective quality control and processes, including specifications for products or related activities.
• Coordinate well-defined written systems, policies, procedures, and seek automation opportunities.
• Comply with related policies, procedures, and work instructions.
• Ensure compliance with relevant safety, quality, and environmental management procedures and controls within the defined work area.

Qualifications and Experience

Candidates should possess 2-5 years of relevant experience in a sales leadership or team leader role, preferably within a showroom environment.