Solution Engineer

About the Role

OPSWAT is seeking a Solution Engineer to join the team in Riyadh, Saudi Arabia. This full-time role involves serving as the primary technical sales resource for the regional sales team, identifying customer challenges, and ensuring technical alignment between customer needs and OPSWAT solutions. The Solution Engineer will act as a product and industry expert, demonstrating solutions and promoting the company's vision while supporting the sales process.

Key Responsibilities

• Collaborate with the OPSWAT sales team and partners to drive Enterprise business.
• Manage customer requirements, expectations, and solution buy-in.
• Build customer confidence and awareness in OPSWAT products and solutions.
• Manage, deliver, and present detailed responses to industry RFPs.
• Train and certify resellers and partners.
• Present at conferences and seminars.
• Support proof of concepts, implementations, and installations as needed to satisfy customer requirements.
• Act as a liaison to the engineering team to influence product direction.

Qualifications and Experience

• 5-10 years of experience in cybersecurity or networking software sales engineering or technical sales.
• Demonstrated track record in developing new business and achieving sales targets.
• Ability to lead discussions within the cybersecurity domain with all customer levels, from CISO to IT administrator.
• Strong presentation and application demonstration skills.
• Experience installing and troubleshooting enterprise applications in Windows and Linux environments.
• Self-motivated with a focus on identifying and resolving customer pain points.
• Previous work experience as a member of a corporate sales team.
• Career track record of supporting large and complex enterprise sales.

Preferred Skills

• Experience in enterprise software or networking solutions, particularly within the network or device security space.
• Knowledge of Sandbox and anti-malware products and markets.
• Technical understanding of APIs.
• Experience working with CRM software.

Performance Indicators

• Quota Attainment: Achievement of assigned sales and revenue targets.
• Evaluation Technical Win Rate (by End Date): Percentage of successful technical evaluations concluded positively by the end date.
• Open Pipeline: Volume and quality of active opportunities in the sales pipeline.
• Jira Ticket: Timely and effective handling of customer or partner technical issues logged in Jira.
• # Demo Meeting (>5 mins speaking): Number of meaningful demo sessions conducted, with at least 5 minutes of active presentation or technical engagement.

Work Location

This role is based in Riyadh, Riyadh, Saudi Arabia.