Chief Operating Officer

About TAQRIR

TAQRIR | تقرير is dedicated to advancing ambulance care through intelligent technology that unifies emergency operations and billing compliance. The company transforms prehospital data into actionable insights, enabling providers to deliver more efficient care and improve patient outcomes. TAQRIR focuses on streamlining emergency medical services processes, reducing administrative burdens, and improving data accuracy within an agile environment that supports impactful healthcare innovations.

The Role of Chief Operating Officer

The Chief Operating Officer (COO) is a full-time, on-site position based in Riyadh, Saudi Arabia. This role is responsible for building the operational model that will scale TAQRIR from its initial customers to national reach. The COO will oversee daily operations, ensuring that emergency service workflows, data processes, and compliance activities are efficient and aligned with TAQRIR's strategic objectives. The role also encompasses commercial growth, including pipeline development, managing the sales cycle, and closing contracts with ambulance operators, hospitals, insurers, and government health entities.

Key Responsibilities

• Develop and implement operational plans to support organizational growth and scalability.
• Optimize cross-departmental processes and coordinate with the CEO and leadership team on long-term growth initiatives.
• Manage budgets, allocate resources, and track performance metrics.
• Foster a culture of continuous improvement and accountability within the organization.
• Monitor key operational indicators and guide cross-functional teams.
• Mitigate operational risks and maintain strong relationships with internal and external stakeholders in the healthcare and emergency services ecosystem.

Qualifications and Experience

• Over 10 years of experience, with a proven sales track record in Saudi healthcare, including closed contracts across hospitals, insurers, government health entities, or medical services providers.
• Working knowledge of tenders, framework agreements, and procurement cycles in the Saudi healthcare sector.
• Demonstrated experience building an operations function from the ground up, including designing processes, systems, and team structures.
• Strong business planning skills, including strategic planning and execution.
• Proven operations management experience with a track record of optimizing processes, managing cross-functional teams, and improving service delivery.
• Analytical skills to interpret complex operational and financial data, drive informed decisions, and establish performance KPIs.
• Solid finance and budgeting capabilities, including managing P&L, resource planning, and cost control in a growth-oriented environment.
• Experience in healthcare, emergency services, or health tech environments is highly beneficial.
• Demonstrated leadership ability, including team development, stakeholder management, and clear communication across technical and non-technical groups.
• Bachelor's degree in Business, Management, Finance, or a related field; an advanced degree (*, MBA) is a plus.

Work Environment

This is a full-time, on-site position located in Riyadh, Saudi Arabia, requiring active engagement within the company's operational environment and the broader healthcare ecosystem.