Dynamics Finance and Operations Technical Lead

About the Role

Tru is seeking a Dynamics 365 Finance and Operations Technical Lead to join its Delivery organization. This full-time, permanent position is for a technical authority on large-scale Dynamics 365 retail programs, encompassing Finance, Supply Chain Management, Warehouse Management, and Commerce. The role involves solution design, development team leadership, ensuring code quality and platform health, and acting as a technical advisor to client leadership for programs handling high transaction volumes across numerous stores and critical back-office operations.

Key Responsibilities

• Own the technical architecture across Finance, Supply Chain Management, Warehouse Management, and Commerce, including extensions, integrations, data flows, and environment strategy.
• Author technical design documents and review functional designs, challenging any design that may impact performance, scalability, or supportability.
• Estimate technical effort for new scope, change requests, and phases, and defend those estimates with client and internal leadership.
• Design integration patterns between D365 and external systems, utilizing DMF recurring integrations, OData, custom services, Business Events, Azure Service Bus, Logic Apps, and Functions.
• Implement monitoring, validation, and error handling to prevent corrupt or incomplete files from affecting the ledger or inventory.
• Lead the technical workstream for Dynamics 365 Commerce rollouts, covering Commerce Scale Unit, Store Commerce, Commerce SDK extensions, channel configuration, and POS integration.
• Own security design, including roles, duties, and privileges mapped to the client's operating model, and alignment of role assignments with purchased license types.
• Own ALM: Azure DevOps pipelines, branching strategy, environment management across LCS and the Power Platform admin center, and release governance.
• Act as the final escalation point for performance issues, utilizing Trace Parser, LCS diagnostics, SQL analysis, and set-based X++ optimization.
• Lead, mentor, and review the work of the D365 development team; set coding standards and enforce them through code review.
• Represent Tru in technical sessions with client IT leadership and Microsoft.

Qualifications and Experience

• 10+ years of Dynamics AX / Dynamics 365 technical experience, with at least 5 years on D365 Finance and Operations.
• At least three full implementation cycles, with at least one in a technical lead or technical architect role through go-live and hypercare.
• Expert-level X++: extension model, chain of command, event handlers, data entities, SysOperation framework, and workflow development.
• Hands-on Dynamics 365 Commerce experience: Commerce Scale Unit, Store Commerce, Commerce SDK extensions, and POS integration.
• Proven integration design at high transaction volume: DMF recurring integrations, OData, custom services, Business Events, and at least two Azure integration services.
• Security design experience, including mapping roles to license types and reducing license overuse.
• ALM ownership: Azure DevOps pipelines, LCS, and familiarity with the Power Platform admin center and Unified Developer Experience.
• Performance engineering: Trace Parser, SQL query tuning, and set-based X++ optimization.
• Strong functional knowledge of Finance, Supply Chain Management, and Warehouse Management, sufficient to challenge a functional design.
• Experience leading a development team and running code reviews.
• Confident communication with client executives and IT leadership.

Preferred Qualifications

• Retail or grocery implementations with multi-store operations.
• Recovery or stabilization of a troubled D365 go-live.
• Working knowledge of Dataverse dual-write, Power Platform, and Dynamics 365 Customer Engagement.
• Reporting architecture: Electronic Reporting, SSRS, and data export to Azure Synapse, Data Lake, or Microsoft Fabric for Power BI.
• Certifications: MB-500, MB-700 (Finance and Operations Solution Architect), or AZ-204.

Work Environment and Location

This is a remote position within Tru's Delivery organization, working directly with client IT leadership, Microsoft, Tru functional consultants, and a team of D365 developers. While remote work is permitted from your current location, candidates should be based in or around Riyadh, Saudi Arabia, as occasional travel to client sites in Riyadh may be required for meetings and business needs.