E Commerce Sales Specialist

About the Role

Lamina Company is seeking an E-Commerce Sales Specialist to manage and expand online sales channels. This full-time, on-site position is based in Riyadh and focuses on ensuring a seamless customer experience from product discovery through post-purchase support. The specialist will oversee various aspects of e-commerce operations to optimize sales performance and customer satisfaction.

Key Responsibilities

• Manage and grow online sales channels across various e-commerce platforms.
• Oversee product listings, pricing strategies, and promotional activities.
• Ensure accuracy of inventory information across all e-commerce platforms.
• Handle customer inquiries and resolve issues promptly to maintain high satisfaction.
• Collaborate with marketing teams to optimize campaigns and drive sales.
• Work with operations teams to streamline order fulfillment processes.
• Monitor daily sales performance and analyze data to identify growth opportunities.
• Prepare regular reports on e-commerce performance and initiatives.
• Implement strategies to improve conversion rates and enhance the customer journey.
• Coordinate training and guidance for internal teams on e-commerce tools, processes, and best practices.

Work Environment

This is a full-time, on-site role located in Riyadh. The specialist will work within a collaborative environment, engaging with marketing and operations teams to achieve e-commerce objectives.