Integration Operations Engineer

About the Role

700apps is seeking an Integration Operations Engineer to join their team in Riyadh, Saudi Arabia. This full-time role focuses on supporting, monitoring, and maintaining enterprise system integrations to ensure reliable data exchange and seamless communication across various applications and platforms.

Role Overview

The Integration Operations Engineer will be responsible for the operational aspects of system integrations within an enterprise environment. This involves proactive monitoring, troubleshooting, and coordination with technical teams to resolve issues and maintain service availability. The ideal candidate will possess practical experience in system integration, API and Web Services support, Oracle SQL, and application monitoring.

Key Responsibilities

• Monitor and maintain integrations between enterprise applications and systems.
• Provide support for API integrations and Web Services, including REST and SOAP protocols.
• Monitor data exchange processes and investigate any integration failures.
• Troubleshoot issues related to connectivity, data synchronization, and general integration problems.
• Execute SQL queries using Oracle databases to investigate data inconsistencies and support troubleshooting efforts.
• Monitor middleware components and integration services to ensure optimal performance.
• Manage incidents, perform root cause analysis, and coordinate issue resolution with relevant technical teams.
• Monitor application performance and integration processes to ensure continuous service availability.
• Maintain technical documentation, integration logs, and operational procedures.
• Coordinate effectively with development, infrastructure, and application support teams.

Required Qualifications and Experience

• A minimum of 5 to 10 years of experience in systems integration.
• Demonstrated practical experience in API and Web Services support.
• Proficiency in Oracle SQL for data investigation and troubleshooting.
• Experience with application monitoring tools and techniques.
• Proven ability to troubleshoot integration-related issues within enterprise environments.

Location and Work Type

This is a full-time position based in Riyadh, Riyadh, Saudi Arabia.