Sr. People Ops & Culture Specialist

About AstroLabs

AstroLabs is the Gulf’s leading business expansion platform, enabling high-growth companies to enter and scale in Saudi Arabia and the UAE. The company has supported over 1,500 businesses in establishing and growing their presence in the region, fostering a community of market leaders and innovators. AstroLabs operates across Dubai, Riyadh, Lebanon, and other remote locations, with a culture that emphasizes ownership, continuous improvement, and practical problem-solving.

The Role

AstroLabs is seeking a Sr. People Ops & Culture Specialist to serve as the operational anchor for the People function in Riyadh, Saudi Arabia. This full-time role focuses on ensuring compliance, operational excellence, and a strong employee experience, while also championing AstroLabs’ culture locally. The specialist will manage Saudi government portals, employee lifecycle operations, and HR systems, acting as a trusted point of contact for employees and managers on employee relations matters.

Key Responsibilities

• Manage Saudi government portals (*, GOSI, Qiwa, Mudad, Muqeem), ensuring accuracy, compliance, and timely submissions.
• Monitor regulatory updates in Saudi labor law and ensure company compliance.
• Oversee KSA employment documentation and regulatory requirements in coordination with GRO/PRO services.
• Manage onboarding and offboarding processes for KSA employees, ensuring smooth transitions and compliance.
• Serve as the primary contact for employee queries and concerns, resolving issues professionally and promptly.
• Support conflict resolution and employee relations, ensuring adherence to company policies and local labor regulations.
• Maintain accurate HRIS data for KSA employees, including real-time updates and documentation of employee lifecycle records.
• Manage employee medical insurance enrollment, renewals, upgrades, and claims support.
• Track company assets (laptops, SIM cards, equipment), coordinating issuance, retrieval, and inventory reporting.
• Champion AstroLabs’ culture and values within the KSA office and coordinate local engagement initiatives.

Qualifications and Requirements

• 3+ years of experience in People Operations, HR Administration, or HR Compliance.
• Demonstrated experience managing Saudi government portals and labor compliance.
• Strong understanding of KSA labor law and HR best practices.
• Excellent communication skills in both Arabic and English.
• High attention to detail and proven ability to manage multiple priorities.
• Passion for culture-building and enhancing employee experience.
• Trustworthy and discreet in handling sensitive matters.
• Solutions-oriented and proactive approach to challenges.
• Comfortable navigating regulations and compliance requirements.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a fast-paced, collaborative, and purpose-driven culture that values ownership and continuous improvement.

Success in this Role

Success will be measured by full compliance with Saudi labor regulations and government portals, seamless onboarding and offboarding processes, accurate HRIS records, professional handling of employee relations, strong engagement from cultural initiatives, and efficient management of assets and benefits. Building trusted partnerships with employees and managers is also key to success.