Dive Center First Mate📣 إعلان

About the Role

Red Sea Global is seeking a Dive Center First Mate to join their team in Umluj, Tabuk, Saudi Arabia. This is a full-time, site-based operational role designed to support the Dive Center Manager and Boat Captain. The primary objective is to ensure safe, smooth, and memorable diving and underwater tourism experiences for guests, contributing to a professional and safe environment while maintaining high operational standards for the boat, diving equipment, and dive center operations.

Responsibilities

The Dive Center First Mate will be responsible for a range of operational duties, including:

• Assisting the Dive Center Boat Captain with daily boat excursions, ensuring activities are conducted safely and professionally.
• Preparing dive boats for daily operations, focusing on cleanliness, presentation, and readiness.
• Supporting daily cylinder filling and general dive center organization, including equipment checks and maintenance.
• Collaborating with Sustainability and SEZ departments to align operations with environmental and regulatory requirements.
• Supporting administrative and operational tasks, including office visits and reporting, as required.
• Maintaining safety as the highest priority for all diving and boat operations.
• Ensuring all daily diving and boat activities are conducted professionally, safely, and with a guest-focused approach.
• Managing diver pick-up and drop-off efficiently, based on knowledge of diving protocols.
• Keeping accurate records of boat maintenance, logs, and operational activities.
• Establishing and maintaining positive working relationships with managers, co-workers, and guests.
• Following all dive center policies, Standard Operating Procedures (SOPs), processes, and instructions to ensure controlled, consistent, and high-quality operations.
• Applying safety, quality, and environmental management policies to protect guests, staff, and equipment.
• Promoting a responsible environmental approach and compliance with legislative standards.
• Identifying and recommending improvements to dive center systems, processes, and practices, incorporating international best practices.
• Supporting initiatives to enhance operational efficiency, cost management, and productivity.

Qualifications and Experience

Candidates should possess the following qualifications and experience:

• 0-1 year of relevant experience.
• Good knowledge of the Al Wajh Lagoon and surrounding dive sites.
• Experience in hospitality and guest service, preferably with divers.
• Basic troubleshooting and mechanical skills for boats and outboards.

Essential Skills

The ideal candidate will demonstrate the following essential skills:

• Strong customer service orientation with a proactive attitude.
• Flexibility and adaptability to dynamic environments and tasks.
• Self-motivation, reliability, and the ability to meet deadlines.
• High attention to detail and a focus on guest experience.
• Ability to work effectively in multicultural teams and manage high-end clientele.
• Strong safety awareness, leadership qualities, and professionalism.
• Ability to work both independently and collaboratively, exercising sound judgment and discretion.
• Interest in marine conservation and the ability to communicate this to guests.
• Proven ability to deliver high-quality guest experiences.

Desirable Skills

Additional skills that would be beneficial for this role include:

• Registered boat captain in Saudi Arabia.
• Advanced mechanical skills for outboard engines.

Work Environment

This is a full-time, site-based position located in Umluj, Tabuk, Saudi Arabia, requiring active participation in daily dive center and boat operations. The role involves collaboration with various departments and maintaining positive relationships with colleagues and guests.