SALES EXECUTIVE

About the Role

Napco National is seeking a Sales Executive to join their team in Bishah, Qal‘at Bīshah, 'Asir, Saudi Arabia. This full-time position is open to Saudi Nationals only and requires 0-1 year of experience. The role focuses on direct sales activities and customer relationship management within an assigned territory.

Key Responsibilities

• Sell the company's full range of products to assigned customers.
• Provide feedback on competitive activities within the sales area.
• Ensure proper implementation of planograms.
• Process special order requests as needed.
• Collect invoices in accordance with the company's aging policy.
• Prepare all necessary documents for call cycles or business reviews before market visits.
• Identify and report new potential customers in the area to the team leader.
• Engage with all potential customers to drive sales.
• Handle customer complaints and escalate them to the sales team leader.
• Present customer orders to the team leader and daily collections to the distributor or accountant.
• Issue return forms for defective products, if applicable, and obtain superior approval before actual return.
• Report any unresolved problems or objections to the team leader.
• Review customer account reconciliations quarterly and secure customer signature/approval.
• Conduct inventory checks during each visit, covering both warehouses and shelves.

Qualifications and Experience

• 0-1 year of relevant experience.
• This position is exclusively for Saudi Nationals.

Internal and External Interactions

The Sales Executive will interact internally with the Sales Team Leader (STL), Senior Sales Team Leader (SSTL), Sales Representatives, Marketing, Customer Service Department (CSD), and Accounts. Externally, the role involves direct engagement with clients.