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 | نوع العقد | دوام كامل |
 | طبيعة الوظيفة | بالموقع |
 | الموقع | جدة |
Join Our Team as a Customer Service Officer!
We are looking for a dedicated Customer Service Officer to join our HR Consultancy team. You will play a crucial role in ensuring a seamless customer experience while handling client inquiries and providing support.
Key Responsibilities:
Required Skills & Qualifications:
We are looking for a dedicated Customer Service Officer to join our HR Consultancy team. You will play a crucial role in ensuring a seamless customer experience while handling client inquiries and providing support.
Key Responsibilities:
- Respond to customer queries via phone, email, and chat in a professional manner.
- Assist clients with inquiries related to HR consultancy services.
- Maintain accurate records of customer interactions and transactions.
- Coordinate with internal teams to resolve client concerns effectively.
- Provide general administrative support related to customer service operations.
- Ensure excellent customer satisfaction by following up on concerns and feedback.
- Assist in scheduling meetings and managing client appointments.
Required Skills & Qualifications:
- Education: Bachelor's degree in Business Administration or a relevant field.
- Experience: At least 1 year in customer service or a related role.
- Strong verbal and written communication skills.
- Basic understanding of customer service principles.
- Good problem-solving and interpersonal skills.
- Ability to multitask and handle customer inquiries efficiently.
- Proficiency in MS Office (Word, Excel, Outlook).
- A proactive and customer-focused approach.
متطلبات الوظيفة
- لجميع الجنسيات
- تتطلب ٠-١ سنة خبرة
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