Collections Representative

About Tameer Steel

Established in 2015, Tameer Steel Company is a growing entity in the steel production industry, recognized for its commitment to quality. The company focuses on delivering products that adhere to strict inspection standards and specific customer requirements. This dedication to quality control supports long-term client relationships and stable business operations. Professionals at Tameer Steel operate in a performance-driven environment that values reliability, precision, and customer satisfaction.

The Role of Collections Representative

Tameer Steel is seeking a Collections Representative to join its team in Jeddah, Makkah. This is a full-time, on-site position responsible for managing outstanding payments and ensuring timely debt and cash collection in accordance with company policies. The role involves direct interaction with customers and collaboration with internal finance teams to maintain accurate financial records.

Key Responsibilities

• Contact customers regarding outstanding payments and negotiate repayment arrangements.
• Ensure timely debt and cash collection, adhering to company policies and procedures.
• Maintain accurate records of all collection activities and update customer account information.
• Collaborate with the finance team to reconcile accounts and resolve discrepancies.
• Handle customer inquiries related to billing and payments, providing clear and respectful communication.
• Escalate complex collection cases when necessary.
• Prepare regular collection reports.
• Contribute to the continuous improvement of collection processes.

Qualifications and Experience

• 2-5 years of experience in a collections or similar financial role.
• Demonstrated ability to negotiate effectively and manage customer accounts.
• Strong understanding of debt and cash collection processes.
• Proficiency in maintaining accurate records and preparing reports.

Required Skills

• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work collaboratively within a team environment.
• Problem-solving skills to address billing and payment discrepancies.

Work Environment and Location

This is a full-time, on-site position based in Jeddah, Makkah. The role requires adherence to internal procedures and active participation in improving collection processes.