Senior Database and System Administrator

About My Clinic KSA

My Clinic KSA is a leading multispecialty outpatient care provider in Saudi Arabia, established in 2017. The organization is committed to innovation and core values of care, collaboration, ambition, and responsibility, aiming to help individuals live healthier lives.

Role Summary

My Clinic KSA is seeking a Senior Database and System Administrator for a full-time position in Jeddah, Makkah, Saudi Arabia. This role is responsible for providing comprehensive database and system administration support to ensure the availability, performance, integrity, and security of the organization’s databases and server infrastructure. A primary focus will be on databases supporting the Hospital Information System (HIS), as well as other clinical, business, and corporate applications. The administrator will work closely with application, infrastructure, and business teams to maintain stable, secure, and high-performing systems that support uninterrupted hospital operations.

Key Responsibilities

• Administer, install, configure, upgrade, and patch database platforms, primarily Microsoft SQL Server, for HIS and other applications.
• Monitor database performance, capacity, and availability, proactively tuning queries, indexes, and configurations.
• Design, implement, and regularly test backup, restore, and disaster recovery procedures to meet RPO/RTO objectives.
• Implement and maintain high availability and replication solutions such as Always On Availability Groups, clustering, and log shipping.
• Manage database security, including user access, roles, privileges, encryption, and auditing, in compliance with organizational policies and healthcare data privacy requirements.
• Perform routine database maintenance activities, including integrity checks, index maintenance, statistics updates, and housekeeping jobs.
• Support HIS upgrades, application releases, data migrations, and integrations by preparing environments and executing database scripts.
• Coordinate with application teams and vendors to review database changes, troubleshoot data-related issues, and conduct root cause analysis.
• Administer Windows and Linux servers, virtualization platforms (*, VMware, Hyper-V), and related storage, including provisioning, patching, and capacity planning.
• Manage Active Directory, group policies, user accounts, and core infrastructure services (DNS, DHCP, file and print) in coordination with the infrastructure team.
• Monitor server health, system logs, and security alerts, applying operating system and security patches according to change management procedures.
• Maintain accurate technical documentation, including database and server inventories, configurations, standard operating procedures, and recovery runbooks.
• Participate in on-call rotations and after-hours maintenance windows to ensure continuity of critical hospital systems.
• Contribute to IT audits, compliance reviews, and continuous improvement of database and system administration practices.

Qualifications and Experience

• 5-10 years of experience in database and system administration.
• Demonstrated expertise in Microsoft SQL Server administration.
• Experience with Windows and Linux server administration and virtualization platforms (VMware, Hyper-V).
• Strong understanding of data security, backup, recovery, and high availability solutions.

Work Location

This role is based in Jeddah, Makkah, Saudi Arabia.