موظف حجوزات📣 إعلان
في فنادق و منتجعات ريحان
منذ 16 يوم
منذ 16 يومشارك
 | نوع العقد | دوام كامل |
 | طبيعة الوظيفة | بالموقع |
 | الموقع | مكة المكرمة |
Join Our Team as a Reservation Agent!
At Rayhaan Hotels & Resorts, we pride ourselves on offering luxurious accommodations that respect and reflect our guests' values. As a Reservation Agent, you will play a key role in ensuring a seamless and enjoyable experience for our guests.
Responsibilities:
Skills Desired:
At Rayhaan Hotels & Resorts, we pride ourselves on offering luxurious accommodations that respect and reflect our guests' values. As a Reservation Agent, you will play a key role in ensuring a seamless and enjoyable experience for our guests.
Responsibilities:
- Answer phone inquiries within 3 rings using the company-approved greeting and handling reservations scripts.
- Process reservations accurately within our property management system.
- Follow up on reservation confirmations, modifications, and cancellations while ensuring compliance with standard operating procedures.
- Maintain accurate records of all interactions and reservation requests.
- Stay informed of hotel facilities and promotions to assist guests effectively.
- Participate in training programs focusing on up-selling and cross-selling to increase hotel revenue.
- Comply with all health, safety, and environmental policies.
Skills Desired:
- Strong communication and customer service skills.
- Attention to detail with the ability to manage multiple tasks.
- Knowledge of hotel operations and reservation systems.
- Willingness to learn and adapt in a dynamic environment.
متطلبات الوظيفة
- لجميع الجنسيات
- لا تتطلب خبرة
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