Guest Experience Expert

About the Role

Marriott International is seeking a Guest Experience Expert to join their team in Makkah, Saudi Arabia. This full-time role focuses on providing comprehensive services to guests throughout their stay, ensuring a memorable experience by managing operational needs, responding to requests, and offering local area information.

Key Responsibilities

• Guide guests through their stay and contribute to creating a memorable experience.
• Process operational requirements and respond to guest requests efficiently.
• Complete necessary reports and share highlights and information about the local area.
• Adhere to all company policies and procedures, maintaining a safe workplace.
• Ensure confidentiality, protect company assets, and uphold established quality standards.
• Maintain a professional uniform, personal appearance, and communication standards.
• Perform other reasonable duties as requested by management.

Work Environment and Physical Demands

This position is based on Kudai Road in Makkah, Saudi Arabia, and is not a remote role. The responsibilities of this role involve extended periods of standing, sitting, or walking. Candidates should be able to move objects weighing up to 10 pounds without assistance.

Application Process

Interested candidates are invited to apply for this full-time position. Salary details will be discussed during the interview process.