Food and Drinks Manager📣 إعلان

About the Role: Food and Drinks Manager

Hilton is seeking a dedicated Food and Drinks Manager to join its team in Makkah. This full-time role involves overseeing the daily operations of one or more dining outlets, focusing on delivering exceptional guest experiences and ensuring operational excellence. The position requires 5-10 years of relevant experience in the hospitality sector.

Role Purpose and Contribution

As a Food and Drinks Manager, you will play a key role in creating memorable guest experiences that leave a lasting impression. Hilton, a global leader in hospitality, is committed to providing exceptional experiences for guests and fostering a supportive workplace for its Team Members. This role contributes directly to upholding Hilton's vision of hospitality and its recognized culture.

Key Responsibilities

• Manage daily food and beverage operations for designated outlets, ensuring high standards of quality, service, and marketing to maximize profitability and customer satisfaction.
• Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience.
• Oversee the administrative and planning functions of the Food & Beverage department, ensuring smooth daily operations while implementing cost controls for food, beverage, and labor expenses.
• Support the delivery of exceptional food and beverage quality, service, and marketing strategies to enhance guest satisfaction, drive revenue, and maximize profitability.
• Supervise, coach, and mentor team members, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team.
• Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.

Required Qualifications and Experience

• A minimum of 5-10 years of experience in food and beverage management within the hospitality industry.
• Demonstrated ability to manage complex operations and lead a team effectively.
• Proven track record in enhancing guest satisfaction and driving operational efficiency.

Hilton Core Values

Candidates for this role are expected to embody Hilton's core values, which guide success and define the qualities sought in every Team Member:

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment.

Work Environment and Application

This is a full-time position based in Makkah. Qualified candidates are encouraged to apply to contribute to Hilton's legacy of hospitality excellence.