Senior Sales Engineer (Saudi National)

About the Role

Carrier is seeking a Senior Sales Engineer who is a Saudi National to support and expand its service and aftermarket business. This full-time role, based in Dammam, Eastern, Saudi Arabia, focuses on service agreements, maintenance contracts, service repairs, and digitalized service solutions. The successful candidate will develop new business opportunities, strengthen customer relationships, and drive profitable sales growth.

Key Responsibilities

• Develop new business opportunities and expand the customer base for service agreements, maintenance contracts, service repairs, and aftermarket solutions.
• Manage existing customer accounts, build strong relationships with key stakeholders, and identify opportunities to increase customer retention and service revenue.
• Prepare and follow up on quotations, commercial proposals, tenders, and service sales inquiries, ensuring timely and accurate responses.
• Lead commercial negotiations to achieve profitable business outcomes and secure orders in line with company objectives.
• Promote connected and digital service offerings by providing customers with professional proposals, relevant technical information, and tailored solutions.
• Achieve assigned sales and order booking targets while ensuring profitable growth and effective management of sales opportunities.
• Prepare monthly sales forecasts, monitor the sales pipeline, and report business performance and opportunities to management.
• Identify prospective customers, target accounts, and project opportunities; assess customer needs and recommend suitable service solutions.
• Execute planned customer visits, conduct customer meetings and workshops, and participate in relevant industry events to increase awareness of Carrier’s service offerings.
• Follow up on outstanding payments and coordinate with relevant internal teams to support timely collection.
• Work closely with internal sales, service, and technical teams to develop customer-focused solutions and support business growth.

Qualifications and Requirements

• A minimum of 10 years of experience in a relevant sales engineering role.
• Demonstrated ability to develop new business opportunities and manage customer relationships.
• Proven track record of achieving sales targets and driving profitable growth.
• Strong negotiation and commercial agreement skills.
• Ability to work closely with customers and internal teams to identify business needs and develop tailored solutions.

Work Environment and Company Culture

At Carrier, the company values the expertise, creativity, and passion of its employees. Carrier is committed to providing a workplace that attracts, develops, and retains talent, fosters collaboration, and drives innovation. The company operates under the values of Respect, Integrity, Inclusion, Innovation, and Excellence. Carrier is an Equal Opportunity/Affirmative Action Employer, considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other federally protected class.