Deputy CEO / Head of Offline Retail Business

About RAWAJ

RAWAJ is a prominent Saudi retail company operating across e-commerce and retail distribution, with a strategic focus on growth and market expansion. The company is seeking a seasoned professional to lead its offline retail operations in Riyadh.

Role Overview

The Deputy CEO / Head of Offline Retail Business will be responsible for leading and driving the growth and performance of the company's physical retail operations. This full-time role involves developing and executing retail strategies, overseeing multi-store operations, and enhancing the overall customer experience while ensuring operational excellence and alignment with business objectives.

Key Responsibilities

• Lead and execute the offline retail strategy to drive business growth and expansion.
• Oversee daily retail operations and ensure consistent performance across all stores.
• Manage retail P&L, budgets, profitability, and operational costs.
• Drive sales performance, revenue growth, and commercial excellence.
• Identify opportunities for store expansion and market penetration.
• Enhance customer experience and ensure high service standards across retail locations.
• Monitor retail KPIs, store performance, and operational efficiency.
• Lead, develop, and manage retail management teams across multiple locations.
• Ensure effective coordination between offline retail, e-commerce, and other business functions.

Qualifications and Experience

• Bachelor's degree in Business Administration, Retail Management, or a related field; an MBA is preferred.
• Over 12 years of relevant professional experience, with significant experience in senior retail leadership positions.
• Proven experience as a Deputy CEO, Head of Retail, Retail Director, General Manager – Retail, or equivalent.
• Strong background in offline retail operations and multi-store management.
• Demonstrated track record in retail P&L management, sales growth, and profitability improvement.
• Experience in retail expansion, store operations, and commercial strategy.
• Strong understanding of retail KPIs, customer experience, and operational excellence.
• Experience leading large teams and managing multiple retail locations.
• Exposure to e-commerce and omnichannel operations is an advantage.

Required Skills

• Strong leadership capabilities.
• Strategic thinking and decision-making abilities.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within a dynamic retail environment focused on growth and market expansion.